"We couldn't complete the updates, undoing changes."
And I was so hopeful this time!!
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Have tried 3 times. Message on update page says it did not install and I may try again. This is not a new install. Have been using for couple of years.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
"We couldn't complete the updates, undoing changes."
And I was so hopeful this time!!
Yes, the same waste of time going on here. I'm no expert, basic computer operation for me.
I'm struggling to understand why I have to learn to fix this mess when I've bought a product and pay for a service.
So frustrating that the 4 **** laptops my wife and kids use all updated but my top spec (4 years ago maybe!) office computer has tried and failed 30-35 times.
I've been threatening to go Mac for a few years now, might bite the bullet and make the oh so costly switch.
anyone know if it's actually worth jumping ship.....?
I am in the same position as you. Must be at least 40-50 tries. Spent all day yesterday trying it. Getting very frustrating.
Hi
I have the same issue. Tried with windows update, ran the troubleshooter, downloaded the media creation tool..
Nothing works
Last error log :
2021-01-11 22:11:38, Error CSI 00000001 (F) STATUS_OBJECT_NAME_NOT_FOUND #10# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysQueryValueKey(flags = 0, key = a88 ('\REGISTRY\MACHINE\SYSTEM\Setup'), vn = [l:7 ml:8]'Compact', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]
2021-01-11 22:11:38, Error CSI 00000002 (F) STATUS_OBJECT_NAME_NOT_FOUND #9# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:31]'\Registry\Machine\SYSTEM\Setup', vn = [l:7 ml:8]'Compact', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
2021-01-11 22:11:41, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1253): Result = 0xC1800104[gle=0x00000002]
2021-01-11 22:11:41, Error MOUPG CDlpTask::CheckUserInterruptEx(3060): Result = 0x800704D3
2021-01-11 22:11:41, Error MOUPG CDlpTask::CheckUserInterrupt(3112): Result = 0x800704D3
2021-01-11 22:11:41, Error MOUPG CSetupManager::ExecuteInstallMode(840): Result = 0x800705BB
2021-01-11 22:11:41, Error MOUPG CSetupManager::ExecuteDownlevelMode(410): Result = 0x800705BB
2021-01-11 22:11:41, Error MOUPG CSetupManager::Execute(295): Result = 0x800705BB
2021-01-11 22:11:41, Error MOUPG CSetupHost::Execute(433): Result = 0x800705BB
2021-01-11 22:12:04, Error CSI 00000001 (F) STATUS_OBJECT_NAME_NOT_FOUND #38# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysQueryValueKey(flags = 0, key = 89c ('\REGISTRY\MACHINE\SYSTEM\Setup'), vn = [l:7 ml:8]'Compact', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]
2021-01-11 22:12:04, Error CSI 00000002 (F) STATUS_OBJECT_NAME_NOT_FOUND #37# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:31]'\Registry\Machine\SYSTEM\Setup', vn = [l:7 ml:8]'Compact', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
2021-01-11 22:12:06, Error CSI 00000003 (F) STATUS_OBJECT_NAME_NOT_FOUND #1064# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysQueryValueKey(flags = 0, key = ac ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts'), vn = [l:21 ml:22]'Arial Nova (TrueType)', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]
2021-01-11 22:12:06, Error CSI 00000004 (F) STATUS_OBJECT_NAME_NOT_FOUND #1063# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:69]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts', vn = [l:21 ml:22]'Arial Nova (TrueType)', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
2021-01-11 22:12:54, Error DU DU::CDUSession::Search: Failed to set WU internal configuration property for targeted scans. hr = 0x80070057
2021-01-11 22:13:32, Error CONX aeinv: ERROR,GetAppInventory,102,Inventory already running: [0x800700aa]
2021-01-11 22:13:40, Error CONX aeinv: ERROR,File::SetFileAttributesW,759,Failed to get file attributes [0xd0000022]
2021-01-11 22:13:40, Error CONX aeinv: ERROR,File::SetFileAttributesW,759,Failed to get file attributes [0xd0000022]
2021-01-11 22:14:47, Error IRegisteredTaskCollection::DeleteFolder failed. hr = 0x80070005
2021-01-11 22:14:53, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2021-01-11 22:14:57, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2021-01-11 22:14:59, Error SP pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]
2021-01-11 22:15:11, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2021-01-11 22:15:13, Error MIG Ignoring replacement manifest with no settingsVersionRange or versionRange attribute in migration element: Microsoft-Windows-Container-Manager
2021-01-11 22:15:14, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: "script" attribute is mandatory. class Mig::CMXEMerge *__cdecl Mig::CMXEMigrationXml::LoadMerge(class UnBCL::XmlNode *,int,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)
2021-01-11 22:15:15, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: "script" attribute is mandatory. class Mig::CMXEMerge *__cdecl Mig::CMXEMigrationXml::LoadMerge(class UnBCL::XmlNode *,int,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)
2021-01-11 22:15:15, Error [0x080366] MIG String or RParan expected. Script MigXmlHelper.RelativeMove('HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Holographic\DisplayThrottling [Enabled]',
'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Holographic\DisplayThrottling [ThrottleFramerate]')
2021-01-11 22:15:15, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Callback entry point MigXmlHelper.RelativeMove('HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Holographic\DisplayThrottling [Enabled]',
'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Holographic\DisplayThrottling [ThrottleFramerate]') not found. __cdecl Mig::CMXEScriptCaller::CMXEScriptCaller(class UnBCL::String *,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)
2021-01-11 22:15:52, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2021-01-11 22:15:54, Error MIG Ignoring replacement manifest with no settingsVersionRange or versionRange attribute in migration element: Microsoft-Windows-Container-Manager
2021-01-11 22:15:55, Error [0x080366] MIG String or RParan expected. Script MigXmlHelper.RelativeMove('HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Holographic\DisplayThrottling [Enabled]',
'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Holographic\DisplayThrottling [ThrottleExperience]')
2021-01-11 22:15:55, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Callback entry point MigXmlHelper.RelativeMove('HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Holographic\DisplayThrottling [Enabled]',
'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Holographic\DisplayThrottling [ThrottleExperience]') not found. __cdecl Mig::CMXEScriptCaller::CMXEScriptCaller(class UnBCL::String *,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)
2021-01-11 22:15:56, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
2021-01-11 22:18:23, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2021-01-11 22:18:25, Error SP CSetupPlatform::ResurrectAutomation: Failed to resurrect automation: 0x80070002[gle=0x00000002]
2021-01-11 22:19:40, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2021-01-11 22:19:40, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2021-01-11 22:19:42, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2021-01-11 22:19:44, Error IBSLIB BCD: Failed to get registry value. Status: c0000024[gle=0x00000002]
2021-01-11 22:19:44, Error IBSLIB BCD: Failed to get registry value. Status: c0000024[gle=0x00000002]
2021-01-11 22:19:44, Error IBSLIB BCD: BcdCopyObjectEx: Failed to enumerate source elements. Target: {262de686-22f3-4919-a8fc-6d5c5bf3b99f} Flags: 0x4 Status: c0000024[gle=0x00000002]
2021-01-11 22:19:44, Error IBSLIB BCD: Failed to clone store. Status: c0000024[gle=0x00000002]
2021-01-11 22:19:44, Error IBSLIB BCD: BcdExportStore: Failed clone BCD to ??\C:$WINDOWS.~BT\Sources\Rollback\EFI\Microsoft\Boot\BCD. Status: c0000024[gle=0x00000002]
2021-01-11 22:19:45, Error IBSLIB OSRollbackService::CBootFilesRestoreCheckpoint::Finalize: Failed to backup BCD database from "I:\EFI\Microsoft\Boot\BCD" to "C:$WINDOWS.~BT\Sources\Rollback\EFI\Microsoft\Boot\BCD".[gle=0x00000006]
2021-01-11 22:19:45, Error [0x064199] IBSLIB SetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: class RollbackException: RollbackException: Error(6), CSystemVolumeSelectionCheckpoint: Failed to backup BCD database. void __cdecl OSRollbackService::CBootFilesRestoreCheckpoint::Finalize(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)[gle=0x00000006]
2021-01-11 22:19:45, Error [0x06418a] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: class RollbackException: RollbackException: Error(6), CSystemVolumeSelectionCheckpoint: Failed to backup BCD database. void __cdecl OSRollbackService::CCheckpointImpressario::SetCheckpoint(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)
void __cdecl OSRollbackService::CBootFilesRestoreCheckpoint::Finalize(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)[gle=0x00000006]
2021-01-11 22:19:45, Error [0x06414e] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint) failed. Disabling Rollback.[gle=0x00000006]
2021-01-11 22:19:45, Error SP Error setting OS Switch Rollback checkpoint[gle=0x00000006]
2021-01-11 22:19:45, Error IBSLIB BCD: Failed to get registry value. Status: c0000024[gle=0x00000002]
2021-01-11 22:19:45, Error IBSLIB BCD: Failed to get registry value. Status: c0000024[gle=0x00000002]
2021-01-11 22:19:45, Error IBSLIB BCD: BcdCopyObjectEx: Failed to enumerate source elements. Target: {262de686-22f3-4919-a8fc-6d5c5bf3b99f} Flags: 0x4 Status: c0000024[gle=0x00000002]
2021-01-11 22:19:45, Error IBSLIB BCD: Failed to clone store. Status: c0000024[gle=0x00000002]
2021-01-11 22:19:45, Error IBSLIB BCD: BcdExportStore: Failed clone BCD to ??\C:$WINDOWS.~BT\Sources\Rollback\EFI\Microsoft\Boot\BCD. Status: c0000024[gle=0x00000002]
2021-01-11 22:19:45, Error IBSLIB OSRollbackService::CBootFilesRestoreCheckpoint::Finalize: Failed to backup BCD database from "I:\EFI\Microsoft\Boot\BCD" to "C:$WINDOWS.~BT\Sources\Rollback\EFI\Microsoft\Boot\BCD".[gle=0x00000006]
2021-01-11 22:19:45, Error [0x064199] IBSLIB SetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: class RollbackException: RollbackException: Error(6), CSystemVolumeSelectionCheckpoint: Failed to backup BCD database. void __cdecl OSRollbackService::CBootFilesRestoreCheckpoint::Finalize(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)[gle=0x00000006]
2021-01-11 22:19:45, Error [0x06418a] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: class RollbackException: RollbackException: Error(6), CSystemVolumeSelectionCheckpoint: Failed to backup BCD database. void __cdecl OSRollbackService::CCheckpointImpressario::SetCheckpoint(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)
void __cdecl OSRollbackService::CBootFilesRestoreCheckpoint::Finalize(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)[gle=0x00000006]
2021-01-11 22:19:45, Error [0x06414e] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint) failed. Disabling Rollback.[gle=0x00000006]
2021-01-11 22:19:45, Error SP Error setting OS Switch Rollback checkpoint[gle=0x00000006]
2021-01-11 22:19:45, Error SP Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]
2021-01-11 22:19:45, Error SP ExecuteOperations: Failed execution phase Finalize. Error: 0x80004005
2021-01-11 22:19:45, Error MOUPG MoSetupPlatform: Finalize reported failure!
2021-01-11 22:19:45, Error MOUPG MoSetupPlatform: Using action error code: [0x80004005]
2021-01-11 22:19:45, Error MOUPG CDlpActionFinalize::ExecuteSetupPlatformFinalize(1120): Result = 0x80004005
2021-01-11 22:19:45, Error MOUPG CDlpActionFinalize::ExecuteRoutine(510): Result = 0x80004005
2021-01-11 22:19:45, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Execute(493): Result = 0x80004005
2021-01-11 22:19:45, Error MOUPG CDlpTask::ExecuteAction(3300): Result = 0x80004005
2021-01-11 22:19:45, Error MOUPG CDlpTask::ExecuteActions(3454): Result = 0x80004005
2021-01-11 22:19:45, Error MOUPG CDlpTask::Execute(1631): Result = 0x80004005
2021-01-11 22:19:45, Error MOUPG CSetupManager::ExecuteTask(2630): Result = 0x80004005
2021-01-11 22:19:45, Error MOUPG CSetupManager::ExecuteTask(2593): Result = 0x80004005
2021-01-11 22:19:45, Error MOUPG CSetupManager::ExecuteInstallMode(944): Result = 0x80004005
2021-01-11 22:19:45, Error MOUPG CSetupManager::ExecuteDownlevelMode(410): Result = 0x80004005
2021-01-11 22:19:50, Error MOUPG CSetupManager::Execute(295): Result = 0x80004005
2021-01-11 22:19:50, Error MOUPG CSetupHost::Execute(433): Result = 0x80004005
Thanks a ton to whoever can help me!
Best
Ditto what the last guy said.
Me too