Posted CCH support solutions worked for 2018, 2019 and the 2020 version
thanks!
H&R BLOCK 2019 BUSINESS SOFTWARE WILL NOT OPEN ANY MORE
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
This is Windows 10.
I had been using the 2019 H&R Block business software just fine. Last time used was July 15, 2020.
Went to open to prepare Sub-S return on Sept 12 and kept getting an error message saying it could not open. I tried having Geek Squad look at it. They spent about 2 1/2 hours running diagnostics and could not figure it out. I had another IT pro look at it for about 3 hours, ran diagnostics and the best he could figure was that it was a Microsoft update that somehow corrupted the ordering sequence for the program to open. All of my clients are locked up now. The other thing is that it also corrupted the 2018 program so I cannot access those files either.
Tried downloading a new 2019 Block program. Overwrote the old one. Still same problem. Loaded the software from the disc. Same problem.
Trying to get through to Block is a joke. You will spend hours on the phone.
Any thoughts?
Windows for home | Windows 10 | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
160 answers
Sort by: Newest
-
Anonymous
2020-11-29T20:56:29+00:00 -
Anonymous
2020-11-17T21:59:37+00:00 I am with you plus I bought the 2020 version and it hangs up just like 2019. I have not had occasion to try 2018 so i dont know if that works but based oneverything here, i doubt it.
-
Anonymous
2020-11-14T22:50:21+00:00 I just tried doing the 2018 program, went through all the steps, got to line 10 which states to open H&R Block business......and it will not open.....states the program has encountered an error.
Maybe will try again tomorrow. getting frustrated.
Thanks
-
Anonymous
2020-11-10T21:44:40+00:00 This is Windows 10.
I had been using the 2019 H&R Block business software just fine. Last time used was July 15, 2020.
Went to open to prepare Sub-S return on Sept 12 and kept getting an error message saying it could not open. I tried having Geek Squad look at it. They spent about 2 1/2 hours running diagnostics and could not figure it out. I had another IT pro look at it for about 3 hours, ran diagnostics and the best he could figure was that it was a Microsoft update that somehow corrupted the ordering sequence for the program to open. All of my clients are locked up now. The other thing is that it also corrupted the 2018 program so I cannot access those files either.
Tried downloading a new 2019 Block program. Overwrote the old one. Still same problem. Loaded the software from the disc. Same problem.
Trying to get through to Block is a joke. You will spend hours on the phone.
Any thoughts?
-
Anonymous
2020-11-10T21:28:05+00:00 The solution for 2019 is here:
https://support.cch.com/kb/solution/000107040/000107040
The fix for 2018 is here:
Wolters Kluwer appears to be the actual software company that is the H&R Block Business application. Also related is CCH. I just applied both fixes and now every thing is hunky-dory the program opens and my returns are there. These two solutions require downloading a file from Wolpers Kluwer/CCH and following the instructions exactly. Note: My computer did not have the folder "Program Files (x86)" but only "Program Files", but the fix worked. I have an old computer, Windows 10.
Good luck, I hope this works for all.