Windows update is stuck at 61%

Anonymous
2020-11-12T10:51:57+00:00

Hello,

I am trying to update windows to version 20H2, however, the installation it's stuck at 61%.

What I tried:

1) I tried running this in administrator command prompt:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

2) I tried updating windows in safe mode,

**3)**I tried disabling every non Microsoft service in msconfig

**4)**I tried updating using the windows 10 update assistant

Does anyone know how to fix it?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

79 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-11-13T02:04:26+00:00

    The update process using the intelligent safeguard technology to see the system readiness to prevent the potential trouble in a system after update. After all the above steps, try to update your device driver to the latest version to increase chances for the update. Go to the device manufacturer's website to check it.

    After that you can check all the suggestion for troubleshooting here:

    https://support.microsoft.com/en-us/windows/troubleshoot-problems-updating-windows-10-188c2b0f-10a7-d72f-65b8-32d177eb136c

    You may try the advanced steps section on there.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-11-13T04:42:50+00:00

    First, run the check disk

    1-Press Start>Windows System> Command Prompt right-click run as admin and type these commands.

    chkdsk /f /r [Enter]

    2-Will require the reboot to run

    If you are using a notebook run the diagnostic tools on BIOS/UEFI

    1-Reboot the keeping hitting F2 or Delete to enter on Bios

    2-Search for Diagnostics tab and run hard drive and ram

    If you are using a desktop will need to check the vendor's of your hard drive then download the tool from the site. To check the ram you can use the memtest86

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-11-13T11:45:55+00:00

    So I fixed the problem by resetting Windows.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments
  4. Anonymous
    2020-11-13T12:00:25+00:00

    Congrats. Glad to know the reset method work for you.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2021-01-16T06:38:00+00:00

    hi I have the same problem with my windows 10 computer to. I tried everything to update it to 20h2 but it always gets stuck at 61% I would like to know how to solve this problem as i have been delaying this update for 2 months. I used the update assistant still not working

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments