For me, it was Sennheiser audio drivers causing the problem. If you have any Sennheiser audio installed on your computer, uninstall it, and then reinstall after the update.
Windows update is stuck at 61%
Hello,
I am trying to update windows to version 20H2, however, the installation it's stuck at 61%.
What I tried:
1) I tried running this in administrator command prompt:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
2) I tried updating windows in safe mode,
**3)**I tried disabling every non Microsoft service in msconfig
**4)**I tried updating using the windows 10 update assistant
Does anyone know how to fix it?
Windows for home | Windows 10 | Windows update
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79 answers
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Anonymous
2021-06-01T16:50:40+00:00 -
Anonymous
2021-06-04T16:00:37+00:00 You many need to uninstall CONEXANT drivers and you have to find which program or software is using it. Uninstall that program
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Anonymous
2021-07-09T16:20:38+00:00 I had the same problem. It worked when I've uninstalled the Conexant audio drivers. Many others found the same solution.
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Anonymous
2021-07-11T18:35:39+00:00 Here is a CURE of this disease---[YOU DON"T NEED TO RESET WINDOWS OR REDOWNLOAD THE UPDATE FILES, JUST FOLLOW THIS]-
Real issue is outdated CONEXANT audio driver, check your pc if you have installed it, uninstall it mostly installed with Sennheiser headphone software
If you use Sennheiser headphones then uninstall its driver software and then restart and open update and wait it will install everything, make sure you have not connected any other device except wired mouse, keyboard and monitor. I AM SURE REMOVING SENNHEISER DRIVERS WILL HELP 100%, it is not just this device Conexant comes with other devices too, check it by yourself in device manager etc. After update you can reinstall those drivers. Hope I helped you. If you don't use sennheiser then uninstall any headphone or external audio driver and only hit and try will help. It's just driver issue. Thank me later
I removed the CONEXANT drivers and it worked.
No need to reset windows or update the BIOS.