Windows update is stuck at 61%

Anonymous
2020-11-12T10:51:57+00:00

Hello,

I am trying to update windows to version 20H2, however, the installation it's stuck at 61%.

What I tried:

1) I tried running this in administrator command prompt:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

2) I tried updating windows in safe mode,

**3)**I tried disabling every non Microsoft service in msconfig

**4)**I tried updating using the windows 10 update assistant

Does anyone know how to fix it?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-11-12T11:21:48+00:00

    Hi, I'm Robinson, an Independent Advisor and a Windows user like you.

    You can use the update assistant, download on this link.

    https://www.microsoft.com/en-us/software-downlo...

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  2. Anonymous
    2020-11-12T11:27:02+00:00

    Hello, Thank you for your help.

    I already tried that, it is stuck at 99% when I tried using the windows 10 update assistant

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  3. Anonymous
    2020-11-12T11:53:51+00:00

    Hello Yishai Yosifov.  You may check this steps :

    1. Make sure the internet connection is not interrupted.
    2. Make sure your hard disk still have enough free space.
    3. Deactivated any third party antivirus.
    4. Wait patiently, because the time required for the update process can vary depending on the specs and the readiness of each device.
    5. If you are sure it is stuck and you can't wait anymore, you may try the built-in Windows troubleshooting.

    Restart computer -> type Troubleshoot settings in search and click to open it -> on Troubleshoot section, click the link of Additional troubleshooters -> select Windows Update -> click Run the troubleshooter.

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  4. Anonymous
    2020-11-12T12:02:18+00:00

    You can use the media creation tool.

    1-Click on Update this PC now and click Next

    2-Will take a time to download

    3-Check if the option "Keep apps and files" is enabled

    4-Click on Install

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  5. Anonymous
    2020-11-12T12:06:36+00:00

    Hello.

    I have 767gb of free disk space, I deactivated my antivirus and the trouble shooter didn't find anything.

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