Windows update is stuck at 61%

Anonymous
2020-11-12T10:51:57+00:00

Hello,

I am trying to update windows to version 20H2, however, the installation it's stuck at 61%.

What I tried:

1) I tried running this in administrator command prompt:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

2) I tried updating windows in safe mode,

**3)**I tried disabling every non Microsoft service in msconfig

**4)**I tried updating using the windows 10 update assistant

Does anyone know how to fix it?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

79 answers

Sort by: Newest
  1. Anonymous
    2021-04-19T15:01:30+00:00

    I do not know what this tool does or how it can help install a standard OS Update.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2021-04-19T13:39:00+00:00

    Hello,

    I am trying to update windows to version 20H2, however, the installation it's stuck at 61%.

    What I tried:

    1) I tried running this in administrator command prompt:

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    2) I tried updating windows in safe mode,

    **3)**I tried disabling every non Microsoft service in msconfig

    **4)**I tried updating using the windows 10 update assistant

    Does anyone know how to fix it?

    Image

    Hello All,

    so this worked for me:

    1. disable/delete all Conexant driver
    2. disable/delete all intel audio driver
    3. any audio driver for a particular function should be diabled/deleted
    4. goto c:/program files then, delete all files for audio conexant

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2021-04-19T10:02:24+00:00

    Did you download the Media creation tool?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-04-18T23:46:05+00:00

    I turned off both firewall and Defender antivirus with no change in results. Error code remains 0x80070652

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-04-18T13:21:16+00:00

    I posted a comment on this site on April 14th and this thread is all about the same issue; in my post on the 14th

    I provided the link to sort the problem out...there are other people that have said the same link works.

    The link is to the Microsoft website and is an assistant app to install the Windows update

    https://go.microsoft.com/fwlink/?LinkID=799445

    download it.....before running it, turn off your anti virus.

    worked for me after tearing my hair out and several unsuccessful different methods

    Was this answer helpful?

    0 comments No comments