Windows update is stuck at 61%

Uninstalling the audio drivers did not work for me. I have an HP Envy i7

I read somewhere that outdated drivers would be an issue, then I checked all the devices I have connected and did not get their driver update recently, most of them are getting updates, even my logitech mouse older than 4 years gets an update frequently, the only device is Sennheiser headphone which I think never get any update from many years, I tried uninstalling other drivers and then tried updating the OS but it was just a hit that when I uninstalled sennheiser drivers with CONEXANT drivers, it installed without any problem. Hope you got your answer. I am sorry for my bad English.

Thank you!!  This was the issue precisely.  

I had an old Leneovo IdeaPad U310 Touch with a Conexant Driver from 2015.  I couldn’t roll back the driver but I did uninstall it in the Device Manager with delete driver selected.  It reinstalled on reboot but this time rollback was available and showing 2020 driver from Microsoft for HD sound.  Rolled it back and started the update process over.  It took HOURS but it finally finished without errors.

Here is a CURE of this disease---- Real issue is outdated CONEXANT audio driver, check your pc if you have installed it, uninstall it mostly installed with Sennheiser headphone software

If you use Sennheiser headphones then uninstall its driver software and then restart and open update and wait it will install everything, make sure you have not connected any other device except wired mouse, keyboard and monitor. I AM SURE REMOVING SENNHEISER DRIVERS WILL HELP 100%. After update you can reinstall those drivers. Hope I helped you. If you don't use sennheiser then unistall any headphone or external audio driver and only hit and try will help. It's just driver issue. Thank me later

Thank you I have been cured. I did have to uninstall the driver and delete the driver files from the system32 folder I also stopped Conexant in services just for good measure. I didn't have to reinstall the drivers they reinstalled automatically. I would like to know how you knew the Conexant driver was the issue, if you would be so kind to share that information?

I tried a number of times using different methods.....none worked only the method as described on page four of this thread a number of people have given the same link

DOWNLOAD THE MCT (media creation tool) FROM THE LINK GIVEN AND SAVE IT..... before running it turn off anti virus.

Click on the app you just saved to run it.......it takes about 30 minutes to download and about 90 minutes to install.

Microsoft MCT tool link, from the above answer:

https://go.microsoft.com/fwlink/?LinkID=799445