Windows update is stuck at 61%

Anonymous
2020-11-12T10:51:57+00:00

Hello,

I am trying to update windows to version 20H2, however, the installation it's stuck at 61%.

What I tried:

1) I tried running this in administrator command prompt:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

2) I tried updating windows in safe mode,

**3)**I tried disabling every non Microsoft service in msconfig

**4)**I tried updating using the windows 10 update assistant

Does anyone know how to fix it?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-05-07T19:13:59+00:00

    The real question is why is Microsoft sending out untested operating system updates and why doesn't the update show more detail on the failure. I am waiting for Microsoft to produce a fully working update. Thanks for your time.

    Agreed ... my laptop update has been stuck at 61% for over 18 hours now. This is my second try as after the first one I rebooted after 6 hours. I am patient and want to see if it's just the complexity vs. what was on the laptop. So I'll keep on waiting as this is not my main computer.

    One of the frustrating parts is what you mentioned: There is zero feedback. All I see is "Status: Installing - 61%". If the system is stalled or can't continue, the OS should tell us that.

    It's like when there is an issue during shutdown and the OS says that "this app" ??? "is preventing shutdown". What app? Useless info, which I often see.

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  2. Anonymous
    2021-05-02T00:45:03+00:00

    The real question is why is Microsoft sending out untested operating system updates and why doesn't the update show more detail on the failure. I am waiting for Microsoft to produce a fully working update. Thanks for your time.

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  3. Anonymous
    2021-05-01T20:57:51+00:00

    You'll see all kinds of proposed solutions, but they're all a total wast of time. 

    The ONLY thing that will work is to do a clean install of the new windows from the Microsoft website.  It's easy to do.  You just download the new windows onto a flash drive, then reboot your computer to the flash drive (you may need to press F2 or F12 to change the boot directory) then install the new version.  Then it will update perfectly from there.  I wiped my hard drive clean during the install, but I think there is an option to save things - so that should work too.

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  4. Anonymous
    2021-04-24T19:01:31+00:00

    your audio drivers will revert to the manufacturers driver when  you do an update.

    FOR PEOPLE WHO HAVE DISABLED AUDIO DRIVERS AND STILL HAVE PROBLEMS INSTALLING WINDOWS 20H2

    DOWNLOAD THE MCT (media creation tool) FROM THE LINK BELOW AND SAVE IT..... before running it turn off anti virus.

    Click on the app you just saved to run it.......it takes about 30 minutes to download and about 90 minutes to install.

    Microsoft MCT tool link;

    https://go.microsoft.com/fwlink/?LinkID=799445

    This tool is not the same as Windows Assistant

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  5. Anonymous
    2021-04-24T16:49:41+00:00

    My audio drivers now say Microsoft but it still stopped at 61% after the reboot

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