This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello,
I am trying to update windows to version 20H2, however, the installation it's stuck at 61%.
What I tried:
1) I tried running this in administrator command prompt:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
2) I tried updating windows in safe mode,
**3)**I tried disabling every non Microsoft service in msconfig
**4)**I tried updating using the windows 10 update assistant
Does anyone know how to fix it?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I had the same issue and found on this wintechlab page that Conexant driver update could fix.
I had uninstalled that updated driver because of sound issues.
I installed the latest driver and could successfully update my computer.
There are other actions, as well on that page, which I didn't need or follow.
Hope this helps.
Here is a CURE of this disease---[YOU DON"T NEED TO RESET WINDOWS OR REDOWNLOAD THE UPDATE FILES, JUST FOLLOW THIS]-
Real issue is outdated CONEXANT audio driver, check your pc if you have installed it, uninstall it mostly installed with Sennheiser headphone software
If you use Sennheiser headphones then uninstall its driver software and then restart and open update and wait it will install everything, make sure you have not connected any other device except wired mouse, keyboard and monitor. I AM SURE REMOVING SENNHEISER DRIVERS WILL HELP 100%, it is not just this device Conexant comes with other devices too, check it by yourself in device manager etc. After update you can reinstall those drivers. Hope I helped you. If you don't use sennheiser then uninstall any headphone or external audio driver and only hit and try will help. It's just driver issue. Thank me later
Here is a CURE of this disease---[YOU DON"T NEED TO RESET WINDOWS OR REDOWNLOAD THE UPDATE FILES, JUST FOLLOW THIS]-
Real issue is outdated CONEXANT audio driver, check your pc if you have installed it, uninstall it mostly installed with Sennheiser headphone software
If you use Sennheiser headphones then uninstall its driver software and then restart and open update and wait it will install everything, make sure you have not connected any other device except wired mouse, keyboard and monitor. I AM SURE REMOVING SENNHEISER DRIVERS WILL HELP 100%, it is not just this device Conexant comes with other devices too, check it by yourself in device manager etc. After update you can reinstall those drivers. Hope I helped you. If you don't use sennheiser then uninstall any headphone or external audio driver and only hit and try will help. It's just driver issue. Thank me later
I Updated the bios.
It Still gets stuck at 61%.
I spoke with MS Support today. They said my BIOS needs to be newer than 2019. I've tried performing a bios update, but the newest one for my HP Spectre x360 is 2019. I then went to HPs compatibility chart for the Win10 20H Release, and my system was NOT tested. I believe my system is no longer supported by HP for updates.
I even tried to download the installer and iso for Win10 20H and it stops at 31%, which is what I found others having this result as well.
Time for a new laptop.
Erok
I recently updated my one year old desktop with an updated BIOS from HP.
Trying to update the windows system to the latest version resulted with it hanging on the install at 61%
I ran sfc scannow......DISM........CHKDISK,... although sfc found some corrupted files, Deleted the windows download updates in software distribution. After reboot it still would not install.
Considering the update on your BIOS is just over 1 year old I would not have thought that would be the problem.(BS from Microsoft) It's bloody Microsoft and their fancy systematic ideas of updating without even giving consideration to the millions of users whose system will fail to update......presumably because they have not tried and tested it first. I wont do the update until they find a patch to fix this. I'm certainly not going to reinstall windows.
