Windows update is stuck at 61%

Anonymous
2020-11-12T10:51:57+00:00

Hello,

I am trying to update windows to version 20H2, however, the installation it's stuck at 61%.

What I tried:

1) I tried running this in administrator command prompt:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

2) I tried updating windows in safe mode,

**3)**I tried disabling every non Microsoft service in msconfig

**4)**I tried updating using the windows 10 update assistant

Does anyone know how to fix it?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-03-23T12:59:54+00:00

    Thank you so much for the link to the upgrade assistant tool. This definitely works although it took a bout 2.5 hours to complete.

    Thanks again to FernandoSanchez

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  2. Anonymous
    2021-03-21T17:33:23+00:00

    Finally I got a working solution.

    I experienced the same problem stuck at 61%, and not even removing the conexan audio drivers worked.

    I found the next answer also from Microsoft support where they give a link to the Microsoft MCT tool, instead of using the update from the settings panel:

    https://answers.microsoft.com/en-us/windows/forum/windows\_10-update/windows-10-update-stuck-at-61-for-4-days/fda5614c-39ed-4c3b-9120-30f1ae643256

    Microsoft MCT tool link, from the above answer:

    https://go.microsoft.com/fwlink/?LinkID=799445

    This update when smooth, although it took long to complete.

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  3. Anonymous
    2021-03-21T09:50:22+00:00

    I had the same issue and found on this wintechlab page that Conexant driver update could fix.

    I had uninstalled that updated driver because of sound issues.

    I installed the latest driver and could successfully update my computer.

    There are other actions, as well on that page, which I didn't need or follow.

    Hope this helps.

    Yes, I can confirm this. The update of the Conexant driver did do the trick (got the stuck at 61% before the driver update).

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