Windows update is stuck at 61%

Anonymous
2020-11-12T10:51:57+00:00

Hello,

I am trying to update windows to version 20H2, however, the installation it's stuck at 61%.

What I tried:

1) I tried running this in administrator command prompt:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

2) I tried updating windows in safe mode,

**3)**I tried disabling every non Microsoft service in msconfig

**4)**I tried updating using the windows 10 update assistant

Does anyone know how to fix it?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

79 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-07-11T18:35:39+00:00

    Here is a CURE of this disease---[YOU DON"T NEED TO RESET WINDOWS OR REDOWNLOAD THE UPDATE FILES, JUST FOLLOW THIS]-

    Real issue is outdated CONEXANT audio driver, check your pc if you have installed it, uninstall it mostly installed with Sennheiser headphone software

    If you use Sennheiser headphones then uninstall its driver software and then restart and open update and wait it will install everything, make sure you have not connected any other device except wired mouse, keyboard and monitor. I AM SURE REMOVING SENNHEISER DRIVERS WILL HELP 100%, it is not just this device Conexant comes with other devices too, check it by yourself in device manager etc. After update you can reinstall those drivers. Hope I helped you. If you don't use sennheiser then uninstall any headphone or external audio driver and only hit and try will help. It's just driver issue. Thank me later

    I removed the CONEXANT drivers and it worked.

    No need to reset windows or update the BIOS.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2021-02-05T19:55:14+00:00

    This is occurring with me right now.  Also stuck at 61%  I actually had this issue since the 2004 update.  I guess I may have to reset my windows as well.

    I'm using Windows 10 Education edition.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2020-11-13T12:00:25+00:00

    Congrats. Glad to know the reset method work for you.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2020-11-13T02:04:26+00:00

    The update process using the intelligent safeguard technology to see the system readiness to prevent the potential trouble in a system after update. After all the above steps, try to update your device driver to the latest version to increase chances for the update. Go to the device manufacturer's website to check it.

    After that you can check all the suggestion for troubleshooting here:

    https://support.microsoft.com/en-us/windows/troubleshoot-problems-updating-windows-10-188c2b0f-10a7-d72f-65b8-32d177eb136c

    You may try the advanced steps section on there.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2020-11-12T17:55:49+00:00

    You will need check for hardware problem on hard drive or Ram

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments