Windows update is stuck at 61%

Anonymous
2020-11-12T10:51:57+00:00

Hello,

I am trying to update windows to version 20H2, however, the installation it's stuck at 61%.

What I tried:

1) I tried running this in administrator command prompt:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

2) I tried updating windows in safe mode,

**3)**I tried disabling every non Microsoft service in msconfig

**4)**I tried updating using the windows 10 update assistant

Does anyone know how to fix it?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-05-17T01:11:52+00:00

    Here is a CURE of this disease---[YOU DON"T NEED TO RESET WINDOWS OR REDOWNLOAD THE UPDATE FILES, JUST FOLLOW THIS]-

    Real issue is outdated CONEXANT audio driver, check your pc if you have installed it, uninstall it mostly installed with Sennheiser headphone software

    If you use Sennheiser headphones then uninstall its driver software and then restart and open update and wait it will install everything, make sure you have not connected any other device except wired mouse, keyboard and monitor. I AM SURE REMOVING SENNHEISER DRIVERS WILL HELP 100%, it is not just this device Conexant comes with other devices too, check it by yourself in device manager etc. After update you can reinstall those drivers. Hope I helped you. If you don't use sennheiser then uninstall any headphone or external audio driver and only hit and try will help. It's just driver issue. Thank me later

    Thank you SO MUCH. I've been fighting this problem for two days and uninstalling the conexant smartaudio HD driver worked. Thank you thank you.

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  2. Anonymous
    2021-03-21T09:50:22+00:00

    I had the same issue and found on this wintechlab page that Conexant driver update could fix.

    I had uninstalled that updated driver because of sound issues.

    I installed the latest driver and could successfully update my computer.

    There are other actions, as well on that page, which I didn't need or follow.

    Hope this helps.

    Yes, I can confirm this. The update of the Conexant driver did do the trick (got the stuck at 61% before the driver update).

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  3. Anonymous
    2021-03-21T17:33:23+00:00

    Finally I got a working solution.

    I experienced the same problem stuck at 61%, and not even removing the conexan audio drivers worked.

    I found the next answer also from Microsoft support where they give a link to the Microsoft MCT tool, instead of using the update from the settings panel:

    https://answers.microsoft.com/en-us/windows/forum/windows\_10-update/windows-10-update-stuck-at-61-for-4-days/fda5614c-39ed-4c3b-9120-30f1ae643256

    Microsoft MCT tool link, from the above answer:

    https://go.microsoft.com/fwlink/?LinkID=799445

    This update when smooth, although it took long to complete.

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    6 people found this answer helpful.
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  4. Anonymous
    2021-03-21T07:39:09+00:00

    I had the same issue and found on this wintechlab page that Conexant driver update could fix.

    I had uninstalled that updated driver because of sound issues.

    I installed the latest driver and could successfully update my computer.

    There are other actions, as well on that page, which I didn't need or follow.

    Hope this helps.

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    6 people found this answer helpful.
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  5. Anonymous
    2021-03-20T18:25:22+00:00

    I Updated the bios.

    It Still gets stuck at 61%.

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    6 people found this answer helpful.
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