Windows update is stuck at 61%

Anonymous
2020-11-12T10:51:57+00:00

Hello,

I am trying to update windows to version 20H2, however, the installation it's stuck at 61%.

What I tried:

1) I tried running this in administrator command prompt:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

2) I tried updating windows in safe mode,

**3)**I tried disabling every non Microsoft service in msconfig

**4)**I tried updating using the windows 10 update assistant

Does anyone know how to fix it?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-04-14T19:32:35+00:00

    What was the driver version that you installed to get it to work?  And was it from Lenovo site or Conexant or Windows Update?  Windows Update says I have the latest but still getting stuck at 61%.  Tried the uninstall driver/remove software and group policy setting to prevent installing drivers that match its Hardware ID and still getting stuck at 61%

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  2. Anonymous
    2021-03-24T09:50:27+00:00

    Finally I got a working solution.

    I experienced the same problem stuck at 61%, and not even removing the conexan audio drivers worked.

    I found the next answer also from Microsoft support where they give a link to the Microsoft MCT tool, instead of using the update from the settings panel:

    https://answers.microsoft.com/en-us/windows/forum/windows\_10-update/windows-10-update-stuck-at-61-for-4-days/fda5614c-39ed-4c3b-9120-30f1ae643256

    Microsoft MCT tool link, from the above answer:

    https://go.microsoft.com/fwlink/?LinkID=799445

    This update when smooth, although it took long to complete.

    Just a heads up - I had to deactivate updates for 7 days and restart my computer because the update somehow was running in the background.
    But then it worked as it should.

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  3. Anonymous
    2021-03-23T12:59:54+00:00

    Thank you so much for the link to the upgrade assistant tool. This definitely works although it took a bout 2.5 hours to complete.

    Thanks again to FernandoSanchez

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