Windows update is stuck at 61%

Anonymous
2020-11-12T10:51:57+00:00

Hello,

I am trying to update windows to version 20H2, however, the installation it's stuck at 61%.

What I tried:

1) I tried running this in administrator command prompt:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

2) I tried updating windows in safe mode,

**3)**I tried disabling every non Microsoft service in msconfig

**4)**I tried updating using the windows 10 update assistant

Does anyone know how to fix it?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-06-01T16:50:40+00:00

    For me, it was Sennheiser audio drivers causing the problem. If you have any Sennheiser audio installed on your computer, uninstall it, and then reinstall after the update.

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  2. Anonymous
    2021-05-12T19:53:26+00:00

    That's probably how long it took Microsoft/HP to solve the problem.  Microsoft has to work with all the individual computer makers in order for their updates to work on all computer models.  I have Toshibas, an HP,  and a Dell, and the only 1 that had a problem updating is the Dell.  My view is that Dell wants it that way in order to sell their maintenance programs.

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  3. Anonymous
    2021-05-12T19:30:34+00:00

    After months of trying and getting stuck at 61% using the normal Windows update feature, the Windows Assistant Worked and I am now on version 10 20H2. My PC is an i7 HP Envy with 1tb of disk and 16gb of RAM and it did take over two hours to complete. Not sure what caused this update disaster but I am glad it has been corrected. A little more feedback during the updates would help users understand what is failing and what is working going forward.

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  4. Anonymous
    2021-03-16T18:47:15+00:00

    Same here

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  5. Anonymous
    2020-11-13T04:42:50+00:00

    First, run the check disk

    1-Press Start>Windows System> Command Prompt right-click run as admin and type these commands.

    chkdsk /f /r [Enter]

    2-Will require the reboot to run

    If you are using a notebook run the diagnostic tools on BIOS/UEFI

    1-Reboot the keeping hitting F2 or Delete to enter on Bios

    2-Search for Diagnostics tab and run hard drive and ram

    If you are using a desktop will need to check the vendor's of your hard drive then download the tool from the site. To check the ram you can use the memtest86

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