Random Freeze and Unresponsiveness [Windows 10 20H2]

Anonymous
2020-11-13T15:44:52+00:00

I recently updated to Windows 10 20H2 from 2004. Since then I have been experiencing random freezes, lock-ups, and unresponsiveness. I could be watching a video and the video would pause, the touchpad won't respond, touch won't work, and the power key won't sign me off. The only option I am left with is to press and hold the power button to force-restart the laptop. 

I am using Lenovo 920 with i7 8th gen 512 SSD and 16 GB of RAM.

Please, send help.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-02-09T20:43:07+00:00

    Microsoft has turned in to a joke, I just did a fresh reinstall and now on ever update as its uploading it it freezes, on download of apps it freezes, my headphones do not work properly one side is fine but the other is cracking, low volume, echo, and distant, I was on with a tech who took control of the laptop, on with her for over 2 hrs and she could not fix it she had no clue on even where to start she would open an app do nothing than just close it.she than says sorry I've wasted so much of your time you should go to the manufacturers Web site, really.

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  4. Anonymous
    2021-02-10T02:13:29+00:00

    I tried this and it's working for me .

    go to Control Panel > Power Options > Preferred Plan > Change to High Performance .

    when it was set at  Balanced ( recommended )  it would freeze up .

    hope this works for others .

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  5. Anonymous
    2021-02-10T04:33:18+00:00

    I tried this and it's working for me .

    go to Control Panel > Power Options > Preferred Plan > Change to High Performance .

    when it was set at  Balanced ( recommended )  it would freeze up .

    hope this works for others .

    I tried this and my laptop was doing fine for a few hours and just a minute ago, the screen went black and the whole system locked up with a buzzing noise. And just look at my reliability report here. This is getting absolutely ridiculous. There are days where my laptop would run just fine but the rest are just filled with freezing issues.

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