Random Freeze and Unresponsiveness [Windows 10 20H2]

Anonymous
2020-11-13T15:44:52+00:00

I recently updated to Windows 10 20H2 from 2004. Since then I have been experiencing random freezes, lock-ups, and unresponsiveness. I could be watching a video and the video would pause, the touchpad won't respond, touch won't work, and the power key won't sign me off. The only option I am left with is to press and hold the power button to force-restart the laptop. 

I am using Lenovo 920 with i7 8th gen 512 SSD and 16 GB of RAM.

Please, send help.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-06-04T04:55:11+00:00

    Thank you. The information in the upper part using msconfig resolved the problem for me. Now I have to find out which service or program was causing the desktop freeze every few seconds after W21H1 update.

    Ya if you figure out the specific service that caused it, that would potentially be quite helpful as other folks could then compare their services to see if there is a commonality.

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  2. Anonymous
    2021-06-15T00:52:01+00:00

    I keep hoping someone figures this out, I have tried everything listed in thread and still freezes in about 20 minutes. System was smilie until windows 10 upgrade 20h2. I am so tired of trying to fix laptop I finally bought an IPad, at least now I can work. Microsoft needs to fix this.

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  4. Anonymous
    2021-06-20T14:48:09+00:00

    random freezes still occur

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  5. Anonymous
    2021-06-23T22:04:23+00:00

    Confirm. MSI GT75VR.

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