Random Freeze and Unresponsiveness [Windows 10 20H2]

Anonymous
2020-11-13T15:44:52+00:00

I recently updated to Windows 10 20H2 from 2004. Since then I have been experiencing random freezes, lock-ups, and unresponsiveness. I could be watching a video and the video would pause, the touchpad won't respond, touch won't work, and the power key won't sign me off. The only option I am left with is to press and hold the power button to force-restart the laptop. 

I am using Lenovo 920 with i7 8th gen 512 SSD and 16 GB of RAM.

Please, send help.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-02-03T15:34:04+00:00

    I'm having the same annoying problem on my work computers, they will randomly stop responding to the mouse.  I've found that pressing Control-Alt-Delete and then pressing Cancel will sometimes get it working again.

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  2. Anonymous
    2021-01-31T15:01:55+00:00

    In reference to Win 10 20H2 seeing shared PC's and folders -  It's Microsoft!  Their product is buggy and changes with every update. It's spaggetti code. Worst quality control in years!  Their current file explorer has issues and I'm hoping they fix this soon.  In the meantime, I am not ever planning on using their cloud.  I've been using thier products since PC dos1.0 and can tell you "they don't give a bleep!"  If you have a Win 10 version that works, don't update! Remove their windows auto update - google registry changes.

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  3. Anonymous
    2021-01-30T23:39:00+00:00

    same issue here...

    @i9 9900k 

    asus z390 strix

    nvme samsung 1tb 970 plus

    RX580

    Random freezes/shutdowns for no reason

    I already try all the suggested steps, no luck, please let us know if you find  a solution

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  4. Anonymous
    2021-01-25T17:47:48+00:00

    This file explorer problem has been going on way to long since 1908.  Shared folders and networked PC's dissapear or they reappear. You can see them but can't access them sometimes.   Also you have to do a refresh after copying or deleting files.

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  5. Anonymous
    2021-01-25T15:46:02+00:00

    Just so you know, I don’t work for Microsoft. I am a client that is experiencing the issue.

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