Random Freeze and Unresponsiveness [Windows 10 20H2]

Microsoft has turned in to a joke, I just did a fresh reinstall and now on ever update as its uploading it it freezes, on download of apps it freezes, my headphones do not work properly one side is fine but the other is cracking, low volume, echo, and distant, I was on with a tech who took control of the laptop, on with her for over 2 hrs and she could not fix it she had no clue on even where to start she would open an app do nothing than just close it.she than says sorry I've wasted so much of your time you should go to the manufacturers Web site, really.

I did the update as well but my laptop froze 3 times yesterday. But ya, let us know how it went for you.

Looks like the last update I installed today (KB4598291 & KB4598299) might have cleared my issue since my laptop has not froze yet. I will let you know if it is still happening.

Same. For the longest time I thought it was a hardware issue and I've spent a lot of money on my laptop trying to fix it. But it's not. After seeing so many complains about this and Microsoft hasn't done anything about this is really frustrating. I've been dealing with this issue for over a year now since Windows version 1909. Their updates keep breaking one thing after another. Windows 10 by far is the worst OS I've ever used.

I'm having the same annoying problem on my work computers, they will randomly stop responding to the mouse.  I've found that pressing Control-Alt-Delete and then pressing Cancel will sometimes get it working again.

same here. first i thought it might be a hardware problem, because i bought my new pc 2 months ago, i'm almost asking for a refund , but now, i found this topic with so many people with this kind of problem... i'm begining to think that's a windows 10 update problem...