Random Freeze and Unresponsiveness [Windows 10 20H2]

Anonymous
2020-11-13T15:44:52+00:00

I recently updated to Windows 10 20H2 from 2004. Since then I have been experiencing random freezes, lock-ups, and unresponsiveness. I could be watching a video and the video would pause, the touchpad won't respond, touch won't work, and the power key won't sign me off. The only option I am left with is to press and hold the power button to force-restart the laptop. 

I am using Lenovo 920 with i7 8th gen 512 SSD and 16 GB of RAM.

Please, send help.

Windows for home | Windows 10 | Install and upgrade

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  2. Anonymous
    2021-03-22T17:59:51+00:00

    It isn't new. It's HP cb045wm. Over two years old now. 

    It should not matter that it's 2 yrs old because if they did not think the computer could use it they would not have let you download it.

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  5. Anonymous
    2021-03-18T17:53:45+00:00

    Same here, Everything was running perfect and there was this alert that an update is available and that as MS will stop support to version 1909. So, I did It. and Then WHAM! ever since that happened, my PC boots up, works smoothly for a mind blowing less than 5 minutes and seems like I am stuck in a time loop. Every move takes longer and longer, and finally Hell Freezes Over! How is one supposed to trouble shoot when the troubleshooter does not detect anything and when the system is ON, I can't even get the start menu to show up let alone try cmd. Rolled Back the Update, reinstalled, tried repair, reinstalled again, clean install, even reformatted the SSD, SSD manager also checked out OK but nothing is working ever since the damn update. I'm 10 days behind the slowest member of my team. MICROSOFT Has to tackle this issue. I kep all my drivers updated.

    SYSTEM SPECS: Ryzen 2400G, ASUS Prime A320M-K, 32 GB RAM, 140GB SSD (For Local C:), 1 Tb WD Blue internal HDD, Last version Windows 10 Pro Version 1909

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