Random Freeze and Unresponsiveness [Windows 10 20H2]

Anonymous
2020-11-13T15:44:52+00:00

I recently updated to Windows 10 20H2 from 2004. Since then I have been experiencing random freezes, lock-ups, and unresponsiveness. I could be watching a video and the video would pause, the touchpad won't respond, touch won't work, and the power key won't sign me off. The only option I am left with is to press and hold the power button to force-restart the laptop. 

I am using Lenovo 920 with i7 8th gen 512 SSD and 16 GB of RAM.

Please, send help.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-03-05T12:42:10+00:00

    Still having these freeze issues with updates up to yesterday. Come on Microsoft wake up !!! This is very frustrating. Next laptop will be Mac Os

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  2. Anonymous
    2021-03-05T01:28:42+00:00

    Id like to add that I am still having this issue

    I have tried everything listed > rolled back to 2004 still had the issue
    Went as far as to format the harddrive and then reinstall, still had the same issue
    Only thing i can think at this point is to go back to like 1909 or some older version and see if the issue is still there

    Im not 100 percent sure how to get said version tho

    Will update if i have anything to update on

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  3. Anonymous
    2021-03-02T03:23:40+00:00

    Having same problem. System had been rock solid stable with Win10 version 2004, installed 20H2 update and the next morning I walked into my machine having completely locked up. Nothing helpful in the system logs to indicate the cause. I let it go and 2 weeks later, same thing. Hard locked while the system was idle overnight - nothing in the system logs. I just rolled back to version 2004 today, so we'll see if that fixes the issue or not.

    Just providing an update here, SO FAR, it's been stable again since rolling back to version 2004. Now it's only been like 12 days so that's not a huge sample size, but no signs of any issues since the rollback. I'd recommend some other folks try rolling back to 2004 also and see if the issue goes away.

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  4. Anonymous
    2021-02-09T20:43:07+00:00

    Microsoft has turned in to a joke, I just did a fresh reinstall and now on ever update as its uploading it it freezes, on download of apps it freezes, my headphones do not work properly one side is fine but the other is cracking, low volume, echo, and distant, I was on with a tech who took control of the laptop, on with her for over 2 hrs and she could not fix it she had no clue on even where to start she would open an app do nothing than just close it.she than says sorry I've wasted so much of your time you should go to the manufacturers Web site, really.

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  5. Anonymous
    2021-01-30T23:39:00+00:00

    same issue here...

    @i9 9900k 

    asus z390 strix

    nvme samsung 1tb 970 plus

    RX580

    Random freezes/shutdowns for no reason

    I already try all the suggested steps, no luck, please let us know if you find  a solution

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