Random Freeze and Unresponsiveness [Windows 10 20H2]

Anonymous
2020-11-13T15:44:52+00:00

I recently updated to Windows 10 20H2 from 2004. Since then I have been experiencing random freezes, lock-ups, and unresponsiveness. I could be watching a video and the video would pause, the touchpad won't respond, touch won't work, and the power key won't sign me off. The only option I am left with is to press and hold the power button to force-restart the laptop. 

I am using Lenovo 920 with i7 8th gen 512 SSD and 16 GB of RAM.

Please, send help.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-03-13T08:52:33+00:00

    My work laptop, a HP Zbook 15 G2, has just gone through the latest Windows update to 20H2.  Within a couple of hours of using it the laptop froze.  It has NEVER done this before.

    There was nothing I could do except press and hold the power button to turn it off.

    That was last night and I decided to call it a day as it was late.  This morning I thought I should make sure the laptop would power up, which it did without a problem, however within 15 minutes it had completely frozen again.  All I was doing was using Google Chrome!

    If this continues, and given it has happened twice in a very short space of time I suspect it will, then the laptop will be unusable.  As an IT contractor without the laptop I cannot work and therefore cannot earn money.

    MICROSOFT.  GET OFF YOUR BACKSIDES AND GET THIS ISSUE RESOLVED!

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  2. Anonymous
    2021-02-28T22:17:15+00:00

    Thanks. I'll try that I'll have to get another computer to download the image file. My PC doesn't even stay 15 mins before everything goes black and freezes. So frustrating.

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  3. Anonymous
    2021-02-17T15:01:42+00:00

    I have the exact same problem occured after the Windows 10 20H2, checked all the logs but no clue, the pc becomes unresponsive and cant open any new file, the audio stops after 2-3 min later, cant restart or close the pc. The only solution is holding the power button. 

    My pc setup:

    • AMD Ryzen 7 2700X 3.7-4.3Ghz
    • Msi Zotac RTX 2080 8GB OC GPU
    • Corsair 2×8Gb Vengeance 3200Mhz 16Cl Ram
    • Corsair CX-750 Power Supply

    I believe that problem relies in the communication between GPU and computer because when you open the task manager and check the GPU part it says that -%1 usage. I couldnt log the error itself but when these freezes happens the process doesnt stop and only a small chunks of the screen gets rendered. Any solution would be appreciated because I started to lost trust in my computer.

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  4. Anonymous
    2021-01-25T06:45:32+00:00

    I recently updated our 40 PCs to Windows 10 20H2 from 2004. Now Skype is hanging in all system. Please fix it ASAP.

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  5. Anonymous
    2020-12-18T16:16:23+00:00

    I am having the same issue on Dell XPS 15 9570. Hope Microsoft will provide a fix soon.

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