Random Freeze and Unresponsiveness [Windows 10 20H2]

Anonymous
2020-11-13T15:44:52+00:00

I recently updated to Windows 10 20H2 from 2004. Since then I have been experiencing random freezes, lock-ups, and unresponsiveness. I could be watching a video and the video would pause, the touchpad won't respond, touch won't work, and the power key won't sign me off. The only option I am left with is to press and hold the power button to force-restart the laptop. 

I am using Lenovo 920 with i7 8th gen 512 SSD and 16 GB of RAM.

Please, send help.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-09-29T07:10:50+00:00

    Hello guys,

    I had 3 PCs in my company with this issue.

    All of them showed problems with Skype in event viewer so I uninstalled it.

    On two problem remaind and what I noticed Windows changed region. I set it back but it didn't help.

    After that I could notice some Problems with domain. I readded those Machines to domain. One of them worked fine again.

    And on the Last one user profile was corrupted after windows Update.

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