Random Freeze and Unresponsiveness [Windows 10 20H2]

Anonymous
2020-11-13T15:44:52+00:00

I recently updated to Windows 10 20H2 from 2004. Since then I have been experiencing random freezes, lock-ups, and unresponsiveness. I could be watching a video and the video would pause, the touchpad won't respond, touch won't work, and the power key won't sign me off. The only option I am left with is to press and hold the power button to force-restart the laptop. 

I am using Lenovo 920 with i7 8th gen 512 SSD and 16 GB of RAM.

Please, send help.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-07-01T17:13:00+00:00

    You have an SSD, I see.

    I had exactly this, after an update to Win10 21H1. Not crashes but total freezes, sometimes when idle, other times in the middle of a Teams call.

    Got so bad it smashed the HD boot files and I had to repair from a Win10 installation disk.

    None of the software or hardware checks found anything. However, I found that the power saving settings had changed, to power down the disk when idle, which makes no sense with an SSD. You find that setting in Control Panel, Power Options, then in the poeer plan you use, Advanced Power Settings. Under hard disk, set the two timees to 0 mins (= never).

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  3. Anonymous
    2021-06-29T06:17:37+00:00

    That was one of the first things I did. It has solved nothing.

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  5. Anonymous
    2021-06-29T00:32:45+00:00

    its one of the generic canned responses that doesn't work. I set my virtual memory to the correct size that MAY have helped. I'm not sure, I haven't used my main system for much more than an hour at a time randomly since these freezes started happening. Now Microsoft has announced Win 11 and I imagine things will only get worse from here.. makes me want to sell my damn machine sometimes.. Can't find an xbox or ps5 to buy anyways so we are screwed all around.

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