Random Freeze and Unresponsiveness [Windows 10 20H2]

Anonymous
2020-11-13T15:44:52+00:00

I recently updated to Windows 10 20H2 from 2004. Since then I have been experiencing random freezes, lock-ups, and unresponsiveness. I could be watching a video and the video would pause, the touchpad won't respond, touch won't work, and the power key won't sign me off. The only option I am left with is to press and hold the power button to force-restart the laptop. 

I am using Lenovo 920 with i7 8th gen 512 SSD and 16 GB of RAM.

Please, send help.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-06-25T04:30:11+00:00

    where is your answer sir? i was not able to locate it

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  2. Anonymous
    2021-06-23T22:50:20+00:00

    Well I thought I would try again to fix this problem but no luck. I deleted partitions and restored dell laptop software, I let the system update and when finished same problem. Works great for about 20 minutes and then locks up, only way to stop is hard stop with power button.

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  3. Anonymous
    2021-06-23T22:04:23+00:00

    Confirm. MSI GT75VR.

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  4. Anonymous
    2021-06-20T14:48:09+00:00

    random freezes still occur

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