Random Freeze and Unresponsiveness [Windows 10 20H2]

Anonymous
2020-11-13T15:44:52+00:00

I recently updated to Windows 10 20H2 from 2004. Since then I have been experiencing random freezes, lock-ups, and unresponsiveness. I could be watching a video and the video would pause, the touchpad won't respond, touch won't work, and the power key won't sign me off. The only option I am left with is to press and hold the power button to force-restart the laptop. 

I am using Lenovo 920 with i7 8th gen 512 SSD and 16 GB of RAM.

Please, send help.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-05-18T16:30:45+00:00

    Thanks for the respond. Ya, for real. I've been dealing with this issue for over a year, which is ridiculous. Hopefully the next upcoming update will fix this for good. Tho I'm not counting on it too much.

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  2. Anonymous
    2021-05-18T16:18:30+00:00

    At the moment, I only have the issue like the graph states. Microsoft needs to address this fast, constant powering off/on will definitely crash and burn our hdds, especially on laptops.

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  3. Anonymous
    2021-05-18T15:51:13+00:00

    Does it only happen once in every two days or multiple times? In my case, it happens 3-4 times a day. Then, 2 days of nothing (if I'm lucky), then the issue would come back. Slowly, it gotten worse. Now it's at least once a day for me.

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  4. Anonymous
    2021-05-18T08:32:26+00:00

    Same issue on a Asus laptop, 20H2 Build 19042.985(20H2 was installed on the 8th; laptop was affected by the Conexant issue). The freezes/hangs started on 12th of May, after I installed the May Cumulative Update (Security Update KB5003173) and Servicing Stack 10.0.19041.985. Can use my mouse but no action I try to do with it works, can't open anything or when I try do I'm met with the spinning wheel, can't access task manager, CTRL+ALT+DEL doesn't do anything either.

    I have to force close the laptop. You can see on the chart above that the freezes/hangs happen every 2 days. On the 16th, my laptop just shut down by itself while I was in the middle of working. I had no such issues on 1909.

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  5. Anonymous
    2021-05-15T22:55:44+00:00

    i installed KB5001391 and still get the freezing

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