It isn't new. It's HP cb045wm. Over two years old now.
It should not matter that it's 2 yrs old because if they did not think the computer could use it they would not have let you download it.
Random Freeze and Unresponsiveness [Windows 10 20H2]
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Anonymous
I recently updated to Windows 10 20H2 from 2004. Since then I have been experiencing random freezes, lock-ups, and unresponsiveness. I could be watching a video and the video would pause, the touchpad won't respond, touch won't work, and the power key won't sign me off. The only option I am left with is to press and hold the power button to force-restart the laptop.
I am using Lenovo 920 with i7 8th gen 512 SSD and 16 GB of RAM.
Please, send help.
Windows for home | Windows 10 | Install and upgrade
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Anonymous
2021-03-22T17:59:51+00:00 -
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Anonymous
2021-03-13T15:53:50+00:00 It isn't new. It's HP cb045wm. Over two years old now.