Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous
2020-10-03T00:20:08+00:00

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2021-05-10T14:43:53+00:00

Hey everyone, 

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

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  1. Igor Leyko 112.2K Reputation points Independent Advisor
    2020-10-08T11:55:50+00:00

    OK, tell the results please.

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  2. Anonymous
    2020-10-10T21:02:24+00:00

    I have tried in a different PCI slot and that didn't resolve the issue (it was fine for a couple days but just had a crash now). I have tried underclocking the gpu as well and that did not solve the issue either. I've also tried with a different graphics card (NVidia) in case it was the AMD drivers but I had the same crash (DEV ERROR 6068)

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  3. Anonymous
    2020-10-22T01:45:53+00:00

    Hi, i do have same problem but using Microsft Teams

    Just when i try to share my screen

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    3 people found this answer helpful.
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  4. Anonymous
    2020-10-22T21:08:24+00:00

    Just wanted to let you know you're not alone Greg, im having the same problems.

    Running Vega 64 1000W PSU

    black screen and frozen audio, driver crashes with same error code in the event log.

    Hope we figure this out

    only different in my case is that when i try to use a nvidea 980 i have no issues

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