Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous
2020-10-03T00:20:08+00:00

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2021-05-10T14:43:53+00:00

Hey everyone, 

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

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  1. Anonymous
    2021-07-26T18:44:07+00:00

    Yes I think the drivers are a little rough/buggy at times. For most people who have it for prolonged periods I think it's bad RAM, RAM timings, or a failing GPU.

    In my case it was the driver bug that causes max VRAM clock on certain refresh rate/screen combinations. I have not had a crash since using 142Hz. Interestingly in my case though the issue is much less frequent with single channel memory at 144Hz which is very annoying as you've mentioned.

    Oh, and I tested my GPU gaming in Fedora Linux at 144Hz and it never crashes which really means it's a Windows/AMD Driver issue! (in my specific case with the max memory clock at 144Hz bug)

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  2. Anonymous
    2021-08-25T02:19:10+00:00

    No luck here. Tried with everything said in the post + reducing the refresh rate, but it still crashes. Funny thing: VRAM clock does go down to idle levels but only when I have one monitor connected.

    Feels terrible to know that, due to either Microsoft's or AMD's lack of action (or both, most likely) I'm either restricted to not play certain games or not use my entire setup.

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  3. Anonymous
    2021-09-16T03:30:47+00:00

    Omg this actually worked. Thank you so much. Been struggling with this for MONTHS. Cannot believe it was something so simple.

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  4. Anonymous
    2021-09-18T14:43:47+00:00

    Since my last post here I've gotten a new monitor. Upgraded from an Acer 1080p 144hz to a dell 1440p 165hz. Didn't get a crash for 3-4 days, now I'm back to square one. I am about to try all the recent fixes (some of which I have tried before) that have worked for some of you which are...

    -install graphics drivers without adrenaline software

    -uninstall and hd audio device

    -limit and switch up USB ports according to their type

    -2 ram sticks in a single channel configuration

    -switch to 142hz

    I'll be back with an update in a few weeks, as we all know a few crashes days of gaming means nothing with this error

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