Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous
2020-10-03T00:20:08+00:00

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2021-05-10T14:43:53+00:00

Hey everyone, 

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

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  1. Anonymous
    2021-03-03T02:47:02+00:00

    I am too having this "driver timeout" issue. but only with COD Warzone. I play 2 other games SCUM and Far Cry 5. Scum is pretty stable, only had a couple of crashes to desktop with no errors. Far Cry 5 crashes every 15-30 min with no error. COD Warzone crashes within 30 min with the driver timeout error. I only get this crash in that one game.

    System specs:

    Asrock B450M Steel Legend (3.30 bios - not the latest)

    R5 2600X

    16GB G.Skill FlareX @ 3000Mhz

    MSI Gaming MX 5600 XT (20.11.2 drivers)

    550W Antec 80+ Bronze PSU

    Samsung SSD

    -I have tried underclocking the GPU by 100Mhz with MSI Afterburner and that did not fix any of my crashes.

    -Tried setting my monitor to 60Hz. When set to 75Hz the memory clock runs at full speed when computer idles. When monitor is set to 60Hz the memory clock goes down to 200Hz while idling.

    I have a few things to try.

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  2. Anonymous
    2021-03-03T20:58:14+00:00

    So I may have solved one issue, at least with one of the games. I uninstalled MSI Afterburner and was able to play Far Cry 5 without crashing for 2 hours. Previously, it would crash within 15-30 min every single time.

    I have not tried playing COD Warzone without Afterburner yet. No time. I will try it tomorrow and will report.

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  3. Anonymous
    2021-03-03T21:19:53+00:00

    just responding to my own post for my fix.

    Haven't tried new cables but there was a amd driver update, did that. windows update, did that. warzone looks like it has been working for awhile. turned on xbox game bar for talking in rocket league, switched to warzone and immediate crash.

    my problem is xbox game bar and/ or amd adrenaline overlays. when those are off the game doesnt crash.

    would like to be able to take screen clips but with those off not sure what else to do

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  4. Anonymous
    2021-03-04T20:11:40+00:00

    I did the chipset driver update that was released on Feb 2, 2021 and I am still having the issue with it crashing.

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