Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous
2020-10-03T00:20:08+00:00

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2021-05-10T14:43:53+00:00

Hey everyone, 

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

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  1. Anonymous
    2021-01-14T13:26:02+00:00

    I'm really starting to think port location/chipset used has something to do with the issue.

    Those who crashes with only mouse and keyboard, try other ports just to see.

    Yesterday I've had another crash free gaming night, again with my headset plugged in the front panel, so managed by the motherboard.

    But when I plug it back behind, I get crashes within 2-3 minutes.

    There's probably a conflict or overload somewhere when we have too many USB devices plugged in.

    Question to everyone here: Do you all have RGB peripherals?

    If so, maybe the In/Out of information has a role in all this.

    Usually a mouse and keyboard is 1 way, but with RGB it sends info back to light up everything according to different patterns.

    Just throwing the theory out there, I don't think it really is the problem, but I don't want to rule out anything at this point...

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  2. Anonymous
    2021-01-14T17:34:09+00:00

    I don't have any RGB peripheral, though I have most of my USB ports populated with some devices. I also have USB TV tuner, which is not working quite correctly. Sometimes the TV app acts like if the stick wasn't plugged in at all, and I have to reconnect it. And sometimes it works without  any issues for few days in a row.

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  3. Anonymous
    2021-01-15T10:17:48+00:00

    A new update for Windows has dropped today, and i've read in an article about it that among bugfixes in that update they fixed a "bug related to peripherals", so i'll try checking that out. I also updated MOBO bios but i think someone has already tried that in this thread and it changed nothing. Sadly that article i read was on a polish site, so i don't think there's any point to linking it here.

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  4. Anonymous
    2021-01-15T13:31:46+00:00

    What I read here (Microsoft Update forum) is

    "Updates to improve security when using external devices, such as game controllers, printers, and web cameras."

    I don't have any of these plugged in, but being USB devices, it might be linked, yet I doubt so since it's about "security".

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