Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous
2020-10-03T00:20:08+00:00

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2021-05-10T14:43:53+00:00

Hey everyone, 

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

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  1. Anonymous
    2021-01-03T16:56:08+00:00

    No I don't - Its just the game which is crashing. I'm back on my desktop, got an error in Event Viewer and also AMD Game Software noticed the crash - It wants me to report the crash to AMD.

    I do not believe that this has something to do with peripherals like mouse, keyboard etc. I disabled AMD Overlay (also instant replay, recording, instant GIF etc.) for Call of Duty and will test this. I do believe that this has something to do with this, but I'm not quite sure. Maybe this is also related to AMDs FreeSync technology, once my first test fails, I'll disable FreeSync and give it another go.

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  2. Anonymous
    2021-01-03T18:02:52+00:00

    I've tried dialing Freesync, both on AMD software and directly on the monitor, but it kept crashing.

    Also, as I've mentioned in a previous post, there's an identical thread here for Nvidia users that has the same problem, so if it's linked with AMD software, Nvidia' software also triggers the same crashes, which is unlikely.

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  3. Anonymous
    2021-01-03T21:07:50+00:00

    Have you tried the GPU in your son's PC? Would be interesting to see what happens.

    Got a link to the Nvidia thread?

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  4. Anonymous
    2021-01-03T21:21:43+00:00

    Yeah it used to be components from my previous build.

    Link to Nvidia tread

    https://answers.microsoft.com/en-us/windows/forum/windows\_10-hardware-winpc/frequent-windows-event-4101display-driver-nvlddmkm/5e96ac5b-811b-4f1b-9251-388c470305aa

    It's called Display driver nvlddmkn...

    There's a lot of forums and reddit posts for the same problem for both AMD and Nvidia.

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