Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous
2020-10-03T00:20:08+00:00

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2021-05-10T14:43:53+00:00

Hey everyone, 

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

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  1. Anonymous
    2021-03-22T16:34:22+00:00

    1. Press Win X

    1. Choose Device Manager
    2. Go to Sound, video and game controllers
    3. Uninstall AMD High Definition Audio Device, make sure you checked the checkbox

    5. Go to menu Action

    1. Choose Scan for hardware changes

    Mine just change from AMD High Definition Audio Deviceinto High Definition Audio Device (it was that before).

    This is just 1 fix I did.

    The second fix is check GPU's connection slot, mine sagged so much 1/5 of the connector stick outside.

    Push it back in the slot, screw it in place and don't forget to say "That's not going anywhere".

    After that no more BSOD (though some random video crash black screen but maybe because I did not run DDU.

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  2. Anonymous
    2021-03-22T15:20:28+00:00

    How'd you do it? I want to try it before i rma my card, but the driver keeps reinstalling after every reboot.

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  3. Anonymous
    2021-03-20T13:26:40+00:00

    Dude only your tip worked!!!

    Forget useless M$ or AMD, you rock!

    Not just disable AMD High Definition Audio Device, I had to uninstall it (checked the checkbox to be sure).

    I can reliably reproduce the BSOD, after uninstall it there is no more BSOD.

    Please send me a private message, I must buy you a beer or coffee 👌

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  4. Anonymous
    2021-03-05T18:32:06+00:00

    I've been using an old gpu for quite some time without issues, but today when playing Payday 2 I've crashed with the same error in Event Viewer as before, with the "driver timeout" message from AMD Software. It may have been just a random crash, but I'll be running Furmark again in the next few days to see if it starts crashing again. Then if it does, I guess I'll have to check other stuff before sending the GPU back to the shop for RMA.

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