Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

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Anonymous

Hey everyone,

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

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Anonymous

2020-12-27T23:32:04+00:00

Dont bother buying a new psu, already been down that road. It does seem like it could be a power problem causing the GPU to disconnect, but, at least in my experience, I had the exact same problem with a new beastly psu. It did not fix it or change anything.
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Anonymous

2020-12-27T23:02:37+00:00
This is exactly where I am now. Been going around in circles with this since I upgraded in April.

Ryzen 7 3800x, Red Devil 5700xt, 16GB Corsair LPX Ram

Crashes is the majority of titles I play. Mainly DX12 titles.
1. DDU and installed countless 2020 Adrenalin Drivers. All have the same effect, some worse than others.
2. Bought new case + fans to create an improved airflow
3. Upgraded Windows to most recent through this time period.
4. Fresh installs of Windows along the way.
5. Underclocking, overclocking GPU and VRAM, disabling, enabling XPM.
6. Setting custom fans curves
7. Setting different Pagefiles
8. RMA'd my GPU but it came back fine.
9. Stress tested CPU, Memory and GPU.
All lead to the same place, constant crashes in game. I'm on the verge of buying a new PSU althogh I'm sure my 850w can most definately support the system.

ESENT Errors all the time complaining about databse format. Use to be about Video.UI but since my last windows refresh its been about svchost and some other Catalog Database.
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Anonymous

2020-12-21T21:20:35+00:00

I have windows 10 pro and once I updated to 20h2, it all went down hill.

Games kept acting up, so I tried a driver install. Now I am stuck running my 5700xt

with Event Device not started (amdkmdap). I am stuck on 20h2. I have to find a fix.
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Anonymous

2020-12-06T01:21:51+00:00

Hi and thanks for reaching out. My name is William. I'm a Microsoft Windows Certified Professional and Systems Administrator. I'll be happy to help you out today.

There is a lot of chatter about this, but to say it is a Windows issue is speculation. Since It is happening on two different GPUs, the issue is likely with the game engine. There is a suggestion here to reduce screen refresh settings to 60Mhz: https://support.activision.com/community/s/ques...

There is also a more extensive thread on reddit here: https://www.reddit.com/r/CODWarzone/comments/fg...

And this article mentions that there is a fix in Windows 10 2004 release so it may be worth moving to 2004 if you are not there already: https://www.onetwogamer.com/call-of-duty-warzon....

Only issue I have with this is, I play Valorant, Fortnite, Sea of Thieves, and this happens to me as well with ALL those programs. It even shuts down my Streamlabs while I'm in the middle of streaming.
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