Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous
2020-10-03T00:20:08+00:00

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-05-10T14:43:53+00:00

Hey everyone, 

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

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  1. Anonymous
    2021-01-01T23:58:28+00:00

    I formatted yesterday, with limited reinstallation and peripherals connected.

    So far I've ganed 3 times and no crash.

    Still unplugged: Seagate backup drive, Razer keyboard's USB hub (keyboard plugged in) and Razer mousepad.

    As for uninstalled software, well, a lot, at the moment drivers are up to date, I have AMD software, Razer synapse, Blizzard launcher and discord.

    I'll add stuff from time to time to see if anything triggers a crash and keep the post updated

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  2. Anonymous
    2021-01-01T23:43:03+00:00

    Almost has to be a windows problem at this point. Has anyone with this problem completely changed out every component in their computer? I've done everything except my cpu, case, and ssd, but not all at the same time.

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  3. Anonymous
    2021-01-01T22:31:15+00:00

    I have exact same probs and error messages as Raphael. Fairly similar set up but different. Diff monitor, AMD card (rx 590), MSI motherboard (b450 gaming pro carbon ac, NVME SSD (kingston) , Ryzen CPU (3600x).

    Edit: Just looking through there is no common theme in hardware although a lot of MSI motherboards. Must be a windows issue.

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  4. Anonymous
    2020-12-30T19:26:26+00:00

    I have similar issues in my new build.

    Switched PSU (so don't change yours), motherboard, RAM, cash and a new NVME SSD, only thing left is my CPU (Ryzen 7 2700sx) and Radeon RX 580.

    I opened a RMA for my RX 580 since the driver was always crashing in Overwatch and Fortnite, but when I switched to my old R9 280X, same issue.

    And the latter ran fine in my other computer.

    I also reinstalled Windows, DDU, tried older drivers, stressed test my RAM, underclocked and overclocked my GPU, it's all random; sometimes I can game for 2 hours straight, others I crash in the menus, or after 2-3 minutes.

    Tried graphics at Low, even if I used to run them on High/Ultra back in my old build.

    What scares me is that I was about to purchase an RX 6800 XT or RTX 3080, and I don't know if the problems will persist...

    Question for everyone around here:

    What monitor(s) are you using?

    What size, resolution, refresh rate, connection.

    I have a Dell S3220DGF (32", 1440p, 165hz, connected via Display port)

    and a LG 34WK650-W (34" 2560 x 1080 Ultra wide, 75hz, connected via HDMI because my RX 580 was having problems with 2 Display port monitors back on my older system)

    I have both at 60hz at the moment, but it doesn't change a thing.

    Complement: Both have Freesync, tried having both On, both Off, 1 on the other off, still crashes.

    I've also tried on a single monitor (the LG) using DisplayPort, then HDMI, it still crashes.

    I will reinstall my RX 580 and cancel the RMA, but this needs a fix. I don't know if I must blame Windows, AMD or my MSI motherboard, but I'm out of idea to fix the problem.

    *EDIT*

    I've also found this error at the same time I'm getting a "*Display driver amdkmdag stopped responding and has successfully recovered."*graphics crash:

    "The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID

    {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}

    and APPID

    {15C20B67-12E7-4BB6-92BB-7AFF07997402}

    to the user DESKTOP-ULJAN3F\**** SID (S-1-5-21-3466181943-1332235542-109778068-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.*"

    I don't know if it's directly linked to the crash, or if it's a result of, but I believe every information could help at this point.

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