Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous
2020-10-03T00:20:08+00:00

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-05-10T14:43:53+00:00

Hey everyone, 

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

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  1. Don Varnau 19,930 Reputation points Volunteer Moderator
    2021-01-03T02:36:33+00:00

    Are you getting black screen with audio then the app crashes taking you back to the desktop?

    [snip]

    @ GreggVertes

    On the original post, first post on this page,

    Display driver amdkmdag stopped responding and has successfully recovered. click on Subscribe then Unsubscribe..

    Don

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  2. Anonymous
    2021-01-03T01:27:21+00:00

    Are you getting black screen with audio then the app crashes taking you back to the desktop?

    Check event logger for the error and see if it matches with ours too 

    Your another with high refresh rate but not 1440p. Do you have any gaming peripherals like a rgb mousepad or anything that also hooks up?

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  3. Anonymous
    2021-01-03T01:25:32+00:00

    Ive got Cooler Master equipment including a RGB mousepad.

    Also headset then obvious keyboard and mouse. Ive disconnected the mousepad and rbg heaphone holder and it didnt crash for 3 hours last night. Ill try again tonight.

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  4. Anonymous
    2021-01-03T01:05:26+00:00

    got the same issue as everyone.

    Display driver amdkmdag stopped responding and has successfully recovered.

    While playing CoD Warzone. Appears random. Sometimes every day, sometimes not.

    AMD Ryzen 5 5600X

    16GB DDR4-2133

    AMD Radeon 5700

    Display Driver 20.12.1

    Windows 10 20H2

    1920x1080@FHD, 144 hz, ViewSonic XG2405

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