Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

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Anonymous

Hey everyone,

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

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171 additional answers

Anonymous

2021-01-03T14:08:53+00:00

I had error logs related with the Corsair CUE Service in the past, but they weren't the cause of any crashes. I haven''t reinstalled the Corsair software with this fresh Windows 10 install.

One thing I have noticed is that whenever my system reboots after a crash I have a log like this:

A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.

Also, this one:

The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.

This is rare now since it's mostly the timeout error these days, but could potentially be related to the Logitech headset I have?
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Anonymous

2021-01-03T14:08:26+00:00

Same, this method never worked for me, just meant I had to use 3rd party software to control the fan curves.

I get better stability on this monitor: https://www.lg.com/ca_en/desktop-monitors/lg-E2242T

Than I do on this one: Iiyama Prolite XB2779QS

Seems like the more the card is stressed the worse it gets with some games. However benchmark software doesn't give me any issues.
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Anonymous

2021-01-03T14:02:35+00:00

I tried this driver install method once, but it didn't resolve anything for me. Fingers crossed for you.
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Anonymous

2021-01-03T13:01:45+00:00

I might have had a breakthrough at least for AMD users. I did a clean uninstall of the graphics drivers then followed the instructions on this vid to install the drivers without the AMD radeon software, as normally you don't get a choice (1) How to install AMD Drivers (without the installing Adrenaline Software) - YouTube

Not sure whether doing the same with nvidia software will work, i know at least you guys get the choice to install drivers without the software.

Haven't had a crash yet since although its only been one day so will update if it starts crashing again

I would not consider this an acceptable solution as I like using the features of the radeon software. So many people are reporting these issues for months going back many software versions, can't believe the parties involved haven't got together and sorted it.
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