Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous
2020-10-03T00:20:08+00:00

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2021-05-10T14:43:53+00:00

Hey everyone, 

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

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  1. Anonymous
    2021-01-03T15:26:34+00:00

    Glad to hear your issues see resolved.

    Hopefully I'll be able to find a RX 6*00 or RTX 30*0  soon and never have this crash again.

    However my RX 580 is bound to go in my son's computer, on a X370 mobo with a Ryzen 5 1500x and 16gb of Crucial 2667 memory.

    Wondering if the problems will keep piling on either systems or will it magically stop...

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  2. Anonymous
    2021-01-03T15:21:56+00:00

    Yesterday the first blue screen I had was a HID error linked with my Razer headset. It was followed by my first amdkmdag black screen with audio crash to Windows.

    After a reboot everything was stable (as of for now)

    I don't know if headsets could be credibly linked it of it's another unrelated problem.

    Same with the monitor resolution and refresh rate, while this issue would be more logical since we're having GPU problems.

    Also, I know there's also a thread regarding the same problem but with the Nvidia process name; it would be on Microsoft's interest to merge both of to at least treat these threads as the same bigger issue...

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  3. Anonymous
    2021-01-03T15:14:32+00:00

    Hello there!

    It's been a while, since my last report I didn't get any crashes.

    AMD CPU and nvidia GPU  on Acer notebook here.

    I have 3rd party software controller (redragon mouse and logitech headset) and use the Geforce manager, never linked it to the problem.

    Also, I've been playing Divinity2 and CoD modern warfare demanding the maximum from system, never crashed.

    **The ONLY situation with crashes really was sharing presentation on Microsoft Meeting** (ok, and *once* playing when I first reported, can't remember the game). Never did a reinstall (but I do keep windows 10 and GPU drivers always updated), the problem magically stopped along MS Meeting presentations.

    Good luck to you all, since the companies are ignoring the problem (my bet still goes to Windows 10).

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  4. Anonymous
    2021-01-03T15:06:44+00:00

    I've managed to recreate it using the AIDA64 Extreme GPGPU benchmark. It generated some crazy errors funny enough. It may have been because the driver has crashed earlier in FS 2020.

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