Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous
2020-10-03T00:20:08+00:00

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2021-05-10T14:43:53+00:00

Hey everyone, 

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

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  1. Anonymous
    2021-01-08T18:29:13+00:00

    I already did (almost) everything possible on my side: DDU, multiple format, older drivers (but not from 2019, something from early 2020 I think), playing with Motherboard, CPU and GPU overclocking settings (disabling, lowering, overclocking), changing monitor connections, trying different monitors... Nothing worked until my latest format where I never plugged 3 USB accessories back in.

    I also have an XFX Radeon RX 580, on an MSI X570 motherboard, but from previous posts, different brands are also having the problem.

    I think it must have something to do with a chipset driver, but I'm no IT nor programmer, so I can't really deep dive to pinpoint where everything breaks and what to do to fix it.

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  2. Anonymous
    2021-01-08T18:20:33+00:00

    Im not sure we have the same bug, but reinstalling Windows did nothing for me. You could always try installing that driver but i've read about people going back to drivers from 2019 and not finding any that would fix their issue.

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  3. Anonymous
    2021-01-08T18:12:29+00:00

    I contacted AMD support about this a little while ago and they've suggested using DDU to clean install the latest drivers, which didn't work. Their next suggestion was hard to understand, but suggested a clean boot (but that it wouldn't fix the issue?) and then to clean install windows. After telling them that I didn't want to clean install windows almost immediately after starting troubleshooting, they suggested clean installing the 20.4.1 drivers

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  4. Anonymous
    2021-01-08T18:00:54+00:00

    My GPU brand is XFX, I don't think its gonna be brand issue

    Thanks for your reply, especially since we both have the exact same situation with rebooting fixing the issue, i hope this is a software bug and it gets patched soon.

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