Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous
2020-10-03T00:20:08+00:00

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-05-10T14:43:53+00:00

Hey everyone, 

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

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  1. Anonymous
    2021-03-28T17:24:19+00:00

    thank you man

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  2. Anonymous
    2021-02-19T15:03:47+00:00

    Glad you tracked it down, and best of luck with an RMA.

    My card has been rock solid after reseating the RAM and removing the GPU support. Crazy to think it was some minor bad contact causing it.

    I’m no longer using AMD's Radeon Software either. I DDI'd and just installed the newer driver directly via device manager. It feels like my FreeSync is working better since.

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  3. Anonymous
    2021-02-04T22:28:14+00:00

    Hi Folks,

    same Problem here, LiveKernelEvent 141 / amdkmdag going **** while playing games (nothing too fancy graphics wise even, just some lol, poe, etc.). I get colorful flicker and artifacts (rainbow dots, funny lines ingame) before the crash, as well as short (~2 seconds) phases of blackscreen a few times before the system shuts down.

    Been through all troubleshooting tips (update drivers, downgrade drivers, update bios, turn fan to max speed, undervolt,...) but nothing seems to help... AMD Software Suite seems to make it worse even, since the app (and all games you start from within the app therefore) crash sooner than any given game started by itself. Plus, no more manual driver selection withouth jumping through a lot of hoops...

    Anyways, my System:

    ASRock B365M Pro4

    Intel i5-9400f

    Radeon RX Vega 56

    I could not reproduce the error with any benchmarks i tried, up until today:

    Valley Benchmark 1.0 causes the crash repeatedly at first/second benchmark run on my machine!

    (directX9 and directX11, Quality set to Ultra)

    Can't help you guys out with a solution sadly, but beeing able to reproduce the error without having to play 2 hours of online matches may help us find the issue faster, so i suggest giving that a try.

    Regards,

    Funkbrother

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  4. Anonymous
    2021-01-12T13:44:26+00:00

    I would be very thankful if people who identified their problems as connected to USB ports could reply to my thread on AMD forums. Maybe if more people talk about this issue we will get a better response than "ummm please DDU or reinstall windows although you said you already did that!" 

    https://community.amd.com/t5/drivers-software/issues-with-amd-b450-chipset-drivers/td-p/438241

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