Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous
2020-10-03T00:20:08+00:00

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2021-05-10T14:43:53+00:00

Hey everyone, 

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

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  1. Anonymous
    2021-01-05T23:08:57+00:00

    Maybe we're onto something. I unplugged all USB devices:

    • USB Hub
    • Flight Stick
    • Logitech Headset
    • Mouse (was in the hub)
    • Keyboard (was in the hub)

    Next, I plugged my only mouse and keyboard into the back of the PC - nothing else, not even the USB hub.

    I've played just fine these past two nights. No crashes in Apex or The Witcher, even after waking the PC from sleep mode.

    Another thing I've done via the Radeon software is limit the GPU frequency to 1700Mhz and increased the Power Limit by 15%.

    I'll stick with this for a while and see if it remains a success, then start plugging devices back in too.

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  2. Anonymous
    2021-01-03T15:06:44+00:00

    I've managed to recreate it using the AIDA64 Extreme GPGPU benchmark. It generated some crazy errors funny enough. It may have been because the driver has crashed earlier in FS 2020.

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  3. Anonymous
    2021-01-03T14:08:26+00:00

    Same, this method never worked for me, just meant I had to use 3rd party software to control the fan curves.

    I get better stability on this monitor: https://www.lg.com/ca_en/desktop-monitors/lg-E2242T

    Than I do on this one: Iiyama Prolite XB2779QS

    Seems like the more the card is stressed the worse it gets with some games. However benchmark software doesn't give me any issues.

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  4. Anonymous
    2020-12-27T23:02:37+00:00

    This is exactly where I am now. Been going around in circles with this since I upgraded in April.

    Ryzen 7 3800x, Red Devil 5700xt, 16GB Corsair LPX Ram

    Crashes is the majority of titles I play. Mainly DX12 titles.

    1. DDU and installed countless 2020 Adrenalin Drivers. All have the same effect, some worse than others.
    2. Bought new case + fans to create an improved airflow
    3. Upgraded Windows to most recent through this time period.
    4. Fresh installs of Windows along the way.
    5. Underclocking, overclocking GPU and VRAM, disabling, enabling XPM.
    6. Setting custom fans curves
    7. Setting different Pagefiles
    8. RMA'd my GPU but it came back fine.
    9. Stress tested CPU, Memory and GPU.

    All lead to the same place, constant crashes in game. I'm on the verge of buying a new PSU althogh I'm sure my 850w can most definately support the system.

    ESENT Errors all the time complaining about databse format. Use to be about Video.UI but since my last windows refresh its been about svchost  and some other Catalog Database.

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