Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous
2020-10-03T00:20:08+00:00

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2021-05-10T14:43:53+00:00

Hey everyone, 

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

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  1. Anonymous
    2021-09-21T20:23:06+00:00

    Yeah I think there's a link to hardware, specifically the memory chips used on the GPU in some cases and the monitor timing (monitr VBLANK is what I think it's called).

    For example, I have a 5600 XT. For some reason the VRAM gets locked to 1750Mz at certain refresh rates. This is OK for some cards, but cards like mine can crash. Some RX 5600XT models can be flashed to effectively become an RX 5700, but it depends on the memory modules. I'm sure there's some link between drivers, memory modules, refresh rates, and the phase of the moon for all we know.

    What's real interesting is I can overclock my card VRAM above 1800Mhz no problem once the refresh rate is set to 142Hz or less. So it's not just VRAM speed that changes, but also some subtimings similar to regular RAM I bet.

    I wrote a blogpost about my personal experience and fix. It's a shame that it's not a universal fix, but some of the issues are definitely linked to failing cards and poor drivers: https://evanshortiss.com/amd-driver-memory-lock-timeout

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  2. Anonymous
    2021-07-24T11:24:05+00:00

    Well, just in case someone runs into this thread. I found another fix. Turns out that my VRAM locks at 1745 to 1750Mhz when I set my refresh rate to 144Hz, even when not gaming! This is a known issue in the AMD drivers. For some people it just makes their cards run hotter, but I guess it made mine and some other people have crashes.

    After following this YouTube video I was able to create a new custom resolution and refresh rate. This means I can select 142Hz instead of 144Hz. I have gamed at 142Hz for two days now with no crashes. Fingers crossed this has been the solution for some of us all along.

    It's strange since my VRAM still runs around 1750Mhz when gaming as you would expect, so I'm nto sure what craziness the AMD drivers are doing when using 144Hz.

    https://www.youtube.com/watch?v=Td3mBgE1Dsc

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  3. Anonymous
    2020-11-07T22:09:02+00:00

    So, looks like it IS a Windows problem...

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  4. Anonymous
    2020-10-08T00:58:39+00:00

    I'll give that a try - thank you.

    I'll have to take my motherboard out of the case since it blocks my other pci slots...this ASUS TUF RX 5600 XT is huge and only fits in one of the slots.

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