Display driver amdkmdag stopped responding and has successfully recovered.

Anonymous
2020-10-03T00:20:08+00:00

I've been having crash issues for months now with no solution. I've been able to narrow it down to a windows issue but no solution seems to be available.

At random points during gaming (COD Warzone) the video card driver stops working and then immediately recovers. I get a black screen for around 5-10 seconds and that causes my game to crash. It is extremely frustrating.

I have done clean installs of Windows 10 64bit, tested with both NVidia and AMD GPU's, various video card drivers (up to 1 year old), and various other checks and setting changes.

I'm hoping that someone can please respond to help me figure out what is causing this issue because it is extremely frustrating.

Thank you,

Gregg

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2021-05-10T14:43:53+00:00

Hey everyone, 

I have finally fixed this issue fixed on my PC. I'm so damn happy 😅

Changing my input from DisplayPort to HDMI resolved it. This fixes the crashing completely, even with two sticks of memory in dual-channel mode at full speed 3200Mhz.

This got me curious, since I saw that using HDMI limits my refresh rate to 100Hz. So, I switched back to DisplayPort but forced it to run at 120Hz instead of the full 144Hz. This also runs flawlessly with dual-channel memory and IMO confirms that 144Hz (combined with certain memory configurations) is somehow the causing the crashes.

I've ordered a new DisplayPort cable to see if it resolves the issue at 144Hz, but even if it doesn't I'll be happy with 120Hz since the 5600XT rarely gets above 120 FPS in games I play at 1440p anyway!

I hope this helps some of you.

EDIT: Sorry to hear about your new issue Tyler. I am on the latest Window 10 update and AMD drivers (I now have the full AMD Overlay etc installed) and have not run into that problem.

EDIT 2: New DisplayPort cable has the exact same issue at 144Hz. I can live with 120Hz so it's all good and no more crashes :)

EDIT 3: I other solutions posted online to get 144Hz working. Summary is here: https://evanshortiss.com/amd-driver-memory-lock-timeout

Was this answer helpful?

6 people found this answer helpful.
0 comments

171 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-01-17T14:35:15+00:00

    Where can I buy a monitor with 60 Mhz ?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-01-15T17:36:29+00:00

    I've updated windows and bios and here's what happened. I'm going to copy and paste my response from amd forums because i can't be bothered to wrote that again. 

    I have updated the bios and also had an update for Windows. Sadly, only thing that changed was that the game crashed after one and a half hour instead of fifteen minutes. However, it didn't exactly crash really. It froze and i couldnt alt+tab or ctrl+alt+delete, but i was able to move the cursor, so the pc didn't fully freeze. In the event viewer i had a 4101 warning (the yellow triangle with an exclamation Mark) , the good old amdkmdag stopped responding. So in a way it got better, because on the newest gpu drivers they would crash in 15 minutes before windows/bios update, but still the issue isn't fixed

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-01-15T13:31:46+00:00

    What I read here (Microsoft Update forum) is

    "Updates to improve security when using external devices, such as game controllers, printers, and web cameras."

    I don't have any of these plugged in, but being USB devices, it might be linked, yet I doubt so since it's about "security".

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-01-15T10:17:48+00:00

    A new update for Windows has dropped today, and i've read in an article about it that among bugfixes in that update they fixed a "bug related to peripherals", so i'll try checking that out. I also updated MOBO bios but i think someone has already tried that in this thread and it changed nothing. Sadly that article i read was on a polish site, so i don't think there's any point to linking it here.

    Was this answer helpful?

    0 comments