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I had to hard reset my Invoke back in December or January. It's been sitting around like a neglected child because neither Cortana on my android phone nor my PC have been able to get it connected to finish setup. The apps just don't find the Invoke.
I'd like to use it as a Bluetooth speaker as Microsoft has been saying could happen. And I saw on H-K's website that the speaker is going to have to be connected to receive the firmware update when it comes out. I'd sure like to solve the connectivity problem before the update is released so that it's ready.
It seems a myriad of people have had trouble with their Invokes beginning about a year ago; presumably because of Cortana's focus shifting from consumer to back-end. And I do appreciate the rebate. But this is a perfectly good, amazing-sounding speaker that I'd like to continue to use. Otherwise it's unfortunately e-waste. Is there a real solution out there?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Try this, its works for me
Left of the Microphone on/off button on the back of the Invoke speaker, there is a pin hole that is the factory reset button. Press this button by inserting a small pin into the hole with a small amount of pressure. If done correctly, top panel will have a white ring.
What I did is find an old build of cortana on Android and installed that on my phone, then set up Cortana on that to connect to the internet. So far I am still able to use the spotify service as usual and the usual Cortana services.
Which version did you use?
Hi,
Can you tell which android app version you used. I downloaded older versions but couldnt get to add device
I had the same issue and was able to resolve it by doing a hard reset on the invoke. You need to press the small button on the left of the microphone button using a small pin, this will do a factory reset of the invoke, after it's done you can pair it with the Cortana app on the phone again and connect it to wifi and download the update. I'm using Cortana on an iPhone.
Hope this helps. This worked for me
Ah, good. I was having trouble getting them to set up again. I have four Cortana/Invoke speakers in different parts of the house, and two of them were basically semi-bricked already. Doing a factory reset like you suggested let me get them working again.
You know, there is a USB port in the Invoke for upgrades. It would have been nice to have had a simple Windows program that would do the de-cerebration directly, rather than counting on it happening via the network at some indeterminate time. Sigh.
I had the same issue and was able to resolve it by doing a hard reset on the invoke. You need to press the small button on the left of the microphone button using a small pin, this will do a factory reset of the invoke, after it's done you can pair it with the Cortana app on the phone again and connect it to wifi and download the update. I'm using Cortana on an iPhone.
Hope this helps. This worked for me
