Windows 10 error 0xc1900101 and error 0xc1900101-0x20017 Repeatedly

Anonymous
2020-11-23T16:27:47+00:00

Have tried so many resets I am surprised the hard drive is no knackered. Clean boots, disabling drivers, changing system configuration to hide all microsoft services and disabling non microsoft all fail with the same error.

I have tried all the things you are told to do by microsoft in their pages and still get the same error. Lenovo wipe their feet and say its beyond their support when asked. Nothing I have been told by any representative here has worked. The only thing I have yet to try is a clean install of windows 10!

The computer is as follows:

Lenovo Ideacentre 310s-08asr amd a9-9245 radeon r5 compute cores 2c+3G

8Gb Memory

860Gb free on hard drive

Razer Chroma keyboard

Windows Defender used no 3rd party

Have been told it is the mcafee boot protection but mcafee has been removed after every windows reinstallation, the mcafee removal tool three times.

The previous update via media creation too i tried update and that failed but gave no error code.

This time i tried the iso file and update and yet again it failed but this time i get error 0xc1900101-0x20017

When i use windows update i just get error 0xc1900101 and nothing else.

In the past i have disabled all non microsoft services and i have also disabled display adapters; Printers, sound, video and game controllers and did a restart and that failed also.

I have tried everything the advisers have said and that failed everytime.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

49 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-11-23T16:37:04+00:00

    Hello Graham,welcome to the Microsoft community, my name is Luiz Cruz, an independent consultant and I would be happy to help you.

    I understand that you are having problems updating Windows 10, initially I suggest running Windows "Troubleshooting".

    In the Windows search bar type: Windows update and enter, in Update and Security, scroll down to "Troubleshooting", run and see if the problem is fixed.

    If it doesn't work I suggest the steps below:

    1. Press the Windows + R flag key, type Notepad and click OK;
    2. Copy and paste the commands below into this new notebook:

    SC config trustedinstaller start=auto

    net stop wuauserv

    net stop bits

    cd %windir%

    Ren SoftwareDistribution SoftwareDistribution.old

    dism /online /cleanup-image /restorehealth

    1. Click the File tab> Save As> Select the desktop;
    2. Set the name to Wufix.bat and in the field below under Type select all files;
    3. Click save;
    4. Right-click on the Wufix file and click Run as administrator;
    5. Wait until the end of the procedure on the black screen;
    6. Restart the PC and see if the error persists.

    Tip: in some cases a second reboot may be required to complete the KB installation.

    I hope I helped, see you soon!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-11-23T16:52:30+00:00

    On this occasion windows update troubleshooter said:

    troubleshooting couldn't identify the problem

    The last time when i used media creation tool and update now  troubleshooter said:

    Problems found

      Check for windows update issues                           Detected

    View Detailed Information

    Issue found 

    Check for windows update issues                              Detected

       Resolve windows update issues                              Completed

    Potential issues checked

    some security settings are missing or have been changed      issue not present

    check for missing or corrupt files                                              issue not present

    service registration is missing or corrupt                                  issue not present

    Issues found

    Check for windows update issues                               Detected

    detect issues related to windows update

    Potential issues that were checked

    some security setting are missing or have been changed         issue not present

    check for missing or corrupt files                                               issue not present

    service registration is missing or corrupt                                   issue not present

    Detection Details

    IsPostback_RC_PendingUpates

    IsPostback: False

    WaaSMedicService

    issue found by: NoUsoScanPlugin;VelocityResiliency1909Plugin

    IsPostback_RC_PendingUpdates

    IsPostback: True

    Service Status

    Problem with BITS service: The requested service has already been started.

    System.Management.Autonation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

    Service Status

    Problem with BITS service. The requested service has already been started.

    System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation,RemoteException

    Have had this on previous attempts and I have also had that no problems could found. Have looked the NET HELPMSG 2182 and found it unhelpful.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-11-23T16:57:14+00:00

    Dear Graham,I recommend making a repair on corrupted files by executing the commands below:

    Press the Windows + X keys, select Command Prompt (Admin), copy and paste the commands below and press enter after each command.

    sfc /scannow

    Dism/Online/Cleanup-Image/CheckHealth

    Dism/Online/Cleanup-Image/ScanHealth

    Dism/Online/Cleanup-Image/RestoreHealth

    Restart your computer and see if the problem still exists.

    I hope I helped, see you soon!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-11-23T17:41:14+00:00

    Will try another install based on first set of things you said first, using media creation tool, then iso then update now option together with keep everything.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-11-23T19:30:48+00:00

    Have carried out everything you suggested previously

    SC config trustedinstaller start=auto

    net stop wuauserv

    net stop bits

    cd %windir%

    Ren SoftwareDistribution SoftwareDistribution.old

    dism /online /cleanup-image /restorehealth

    saved as wufix.bat and ran it as admin.

    That being said when i used the media creation tool, using iso file again, using update pc now and choosing to keep everything as before.

    Result was a failure to install new version of windows yet again with the error

    0xc1900101-0x20017

    Will try your second suggestion but i do not hold much hope as i have tried just about everything other than a clean install of windows.

    Was this answer helpful?

    0 comments