This is a new usb device and I have tried to do the same thing previously with the same problem. No usb device I have tried have got to the windows startup yet. How many usb's do I have to get to do something that should be able to be done once?
This computer is new and I have only had it just over a year. It updated 1903 to 1909 without a problem but to 2004 and 20H2 I might as well take a sledge hammer to it. MY 5 year old HP updated first time without any problems, that has gone from Windows 8.1 to 10 and all the updates perfectly. Even my old HP laptop which was bought when windows 8 came out, updated to windows 10 2004 and 20H2 without any problems whatsoever. Now can you understand why I am frustrated beyond belief as I have been try to do this since 2004 came out in June.