BSOD Loop - CorsairVBusDriver.sys failure

Anonymous
2020-10-06T21:04:57+00:00

After running optional system update for Corsair devices, my ASUS RoG G771 laptop is completely unusable.  It's stuck in a BSOD reboot loop and not one recovery method is working.  I wasn't provided a recovery disk with the laptop and apparently it's unable to boot from USB.  I can't even reset the OS because it prompts for an outlook.com password and says the one I provide is incorrect (I've confirmed I am entering the latest password for the account and it's working on other devices).  Safe mode doesn't work, either.

Others have posted this on the Corsair forum and the company doesn't answer.  My laptop is now a boat anchor and I'm desperate for a solution...

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-12-13T05:16:43+00:00

    I currently am experiencing the same issue. I removed recent updates and have gotten back in to windows. I took the route of disconnecting from the internet and removing the corsair utility engine. I postponed all windows updates until jan 16th. So far so good after connecting the internet.

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  2. Anonymous
    2020-12-14T21:19:15+00:00

    Here's what worked for me:

    Unplug any corsair devices you're using. I had to use a different keyboard for this.

    In the advanced troubleshooting options, open the command prompt.

    In the command prompt, change your directory to wherever your OS/drivers would be installed. For me it was the c drive. (just type "c:" without quotes)

    In the command prompt, type "dism /image:c:\ /get-drivers >drivers.txt". If you are not in your c drive, type whatever drive is applicable in "/image:[drive]"

    Once that process is done, open drivers.txt simply by entering "drivers.txt" in the prompt. This will open the text file with the names of all your drivers.

    Press ctrl+f and search for "corsair." Chances are, you'll find a few corsair drivers, including corsairvbusdriver.inf. Keep note of its published name, as it might vary for you. For me it was oem18.inf.

    ImageIn the command prompt, enter "dism /image:c:\ /remove-driver /driver:[publishedname].inf". I took this opportunity to uninstall all of the other corsair drivers on my PC, as well.

    Close the command prompt, keep all corsair devices unplugged, and restart your PC.

    From there, my PC was usable again.

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  3. Anonymous
    2020-12-15T00:21:33+00:00

    This worked for me. You're a blessing.

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  4. Anonymous
    2020-12-18T11:59:33+00:00

    Phew, you all saved my bum when I had no restore point, and it would not let me undo Update 20H2. 

    What I did (thanks to this thread) was, and I'm not sure all steps listed are needed; but I got fixed exactly like so:

    pnputil -e 

    // scroll through those results and locate every oem** number that says Corsair

    // removed ALL Corsair OEM entries found above with :

    pnputil -f -d oem**.inf       // with the files found above

    // NOTE: oem**.inf numbers found previously have no relation to oemXX.inf for this section:

    DISM /Image:C:\ /Get-Drivers | more          // where C is your Windows installation drive letter

    // locate the corsairVb* entry (don't need to remove the other Corsair drivers)

    DISM /Image:C:\ /Remove-Driver /Driver:oemXX.inf

    // TO DO MANUALLY: Remove files and directories named corsairvb* (whatever the capitalization is...)

    //     from all these directories (using del -f and rmdir commands):

    // C:\Windows\System32\DriverStore\FileRepository

    // C:\Windows\System32\drivers

    // C:\Windows\SoftwareDistribution\Download\Install

    // then reboot

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  5. Anonymous
    2020-12-18T12:00:36+00:00

    Hi, thanks for this but I keep getting an errors trying to get drivers. I am in admin cmd prompt via the recovery options. My cmd prompt shows x:\windows\system32\cmd.exe. I have tried lots of different image drive letters but keep getting error 2 Unable to access the image.

    Thanks

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