BSOD Loop - CorsairVBusDriver.sys failure

Anonymous
2020-10-06T21:04:57+00:00

After running optional system update for Corsair devices, my ASUS RoG G771 laptop is completely unusable.  It's stuck in a BSOD reboot loop and not one recovery method is working.  I wasn't provided a recovery disk with the laptop and apparently it's unable to boot from USB.  I can't even reset the OS because it prompts for an outlook.com password and says the one I provide is incorrect (I've confirmed I am entering the latest password for the account and it's working on other devices).  Safe mode doesn't work, either.

Others have posted this on the Corsair forum and the company doesn't answer.  My laptop is now a boat anchor and I'm desperate for a solution...

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-12-11T15:49:08+00:00

    I tried following his CMD instructions but it wouldn’t run:

    DISM /Image:Z:\ /Get-Drivers | more

    because “get-drivers” is unknown

    It also didn’t run:

    DISM /Image:Z:\ /Remove-Driver /Driver:oemxxx.inf

    because “remove-driver” is unknown

    Perhaps I’m missing something. I’m not used to CMD. When I’ve been trying those commands the first part is:

    X:\windows\system32>

    I’m not sure if that has something to do with it not working?

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  2. Anonymous
    2020-12-11T15:56:37+00:00

    Try Powershell instead of cmd

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  3. Anonymous
    2020-12-11T16:07:56+00:00

    How to I access Powershell from the blue troubleshoot menu? I’ve never heard of it before.

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  4. Anonymous
    2020-12-12T03:08:38+00:00

    I am also having this same problem; please post a solution if any was found.

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  5. Anonymous
    2020-12-12T14:03:06+00:00

    To fix it, I performed a system restore, which rolled back that update, and then I disabled automatic driver updates by adding a key to the Windows Registry (googling will tell you how to do this). I also removed the corsair utility program. No issues since making this change as I've been gaming, coding and browsing the internet with multiple restarts in between.

    FYI, I used the Windows 10 SDK to read the MEMORY.DMP file that contained the crash report to confirm that the root cause was in fact the corsair driver. You should try to do this as well if you can get back into Windows using a system restore.

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