BSOD Loop - CorsairVBusDriver.sys failure

Anonymous
2020-10-06T21:04:57+00:00

After running optional system update for Corsair devices, my ASUS RoG G771 laptop is completely unusable.  It's stuck in a BSOD reboot loop and not one recovery method is working.  I wasn't provided a recovery disk with the laptop and apparently it's unable to boot from USB.  I can't even reset the OS because it prompts for an outlook.com password and says the one I provide is incorrect (I've confirmed I am entering the latest password for the account and it's working on other devices).  Safe mode doesn't work, either.

Others have posted this on the Corsair forum and the company doesn't answer.  My laptop is now a boat anchor and I'm desperate for a solution...

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-12-18T20:54:14+00:00

    So you followed JasonB's instructions to remove the drivers, deleted the files and then searched for any remaining files?

    Maybe try expanding your search for Corsair files:

    dir cors* /s /b

    Also, try looking for all shortcuts:

    dir *.lnk /s /b

    Check they have gone after you remove them - I had three files, oem18.inf, oem26.inf and oem46.inf.

    Definitely used Jason's command to remove them:

    pnputil -f -d oem**.inf

    and

    DISM /Image:C:\ /Remove-Driver /Driver:oemXX.inf

    I was so close to Resetting Windows, but this did seem to work.

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  2. Anonymous
    2020-12-18T20:57:02+00:00

    Do this,:

    Use this to get rid of the drivers.

    https://github.com/lostindark/DriverStoreExplorer/releases/tag/v0.11.64

    Make sure they are gone from all these:

    C:\Windows\System32\DriverStore\FileRepository

    C:\Windows\System32\drivers

    C:\Windows\SoftwareDistribution\Download\Install (you will need to do this one manually)

    Then search your entire system for "CorsairVBusDrivers.sys", make sure nothing comes up.  Also uninstall Corsair Utility Engine if you have it installed.

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  3. Anonymous
    2020-12-18T21:34:13+00:00

    also do this after removing the device drivers against all of the Corsair oemXX.inf files you found:

    pnputil /delete-driver <example.inf> /uninstall

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  4. Anonymous
    2020-12-18T21:42:11+00:00

    Did you delete any of the Corsair files on the X: drive when in recovery?  Or just on the normal C: drive.   I'm afraid my C: drive may no longer be intact, since I only get "error 2" (initialization) errors when trying to DISM.

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  5. Anonymous
    2020-12-18T22:01:47+00:00

    if you are in recovery, your Windows install may be online - you won't need to use an Image command, try this to get the list of drivers:

    dism /Online /Get-Drivers>drivers.txt

    Then use and Image command to remove the driver - My Windows folders were on D, so use this to remove each Corsair driver, get the syntax and case right:

    dism /Image:D:\ /Remove-Driver /Driver:oemXX.inf

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