How to I access Powershell from the blue troubleshoot menu? I’ve never heard of it before.
BSOD Loop - CorsairVBusDriver.sys failure
After running optional system update for Corsair devices, my ASUS RoG G771 laptop is completely unusable. It's stuck in a BSOD reboot loop and not one recovery method is working. I wasn't provided a recovery disk with the laptop and apparently it's unable to boot from USB. I can't even reset the OS because it prompts for an outlook.com password and says the one I provide is incorrect (I've confirmed I am entering the latest password for the account and it's working on other devices). Safe mode doesn't work, either.
Others have posted this on the Corsair forum and the company doesn't answer. My laptop is now a boat anchor and I'm desperate for a solution...
Windows for home | Windows 10 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
63 answers
Sort by: Newest
-
Anonymous
2020-12-11T16:07:56+00:00 -
Anonymous
2020-12-11T15:56:37+00:00 Try Powershell instead of cmd
-
Anonymous
2020-12-11T15:49:08+00:00 I tried following his CMD instructions but it wouldn’t run:
DISM /Image:Z:\ /Get-Drivers | more
because “get-drivers” is unknown
It also didn’t run:
DISM /Image:Z:\ /Remove-Driver /Driver:oemxxx.inf
because “remove-driver” is unknown
Perhaps I’m missing something. I’m not used to CMD. When I’ve been trying those commands the first part is:
X:\windows\system32>
I’m not sure if that has something to do with it not working?
-
Anonymous
2020-12-11T14:21:42+00:00 I would follow this guys instructions, he did not use pnputil.
-
Anonymous
2020-12-11T14:06:05+00:00 I had the same issue due to the corsair driver update. I performed a system restore, which rolled back that update, and then I disabled automatic driver updates by adding a key to the Windows Regisrtry. I also removed the corsair utility program. No issues since making this change as I've been gaming, coding and browsing the internet with multiple restarts in between.