BSOD Loop - CorsairVBusDriver.sys failure

Anonymous
2020-10-06T21:04:57+00:00

After running optional system update for Corsair devices, my ASUS RoG G771 laptop is completely unusable.  It's stuck in a BSOD reboot loop and not one recovery method is working.  I wasn't provided a recovery disk with the laptop and apparently it's unable to boot from USB.  I can't even reset the OS because it prompts for an outlook.com password and says the one I provide is incorrect (I've confirmed I am entering the latest password for the account and it's working on other devices).  Safe mode doesn't work, either.

Others have posted this on the Corsair forum and the company doesn't answer.  My laptop is now a boat anchor and I'm desperate for a solution...

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-12-15T00:21:33+00:00

    This worked for me. You're a blessing.

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  2. Anonymous
    2020-12-14T21:19:15+00:00

    Here's what worked for me:

    Unplug any corsair devices you're using. I had to use a different keyboard for this.

    In the advanced troubleshooting options, open the command prompt.

    In the command prompt, change your directory to wherever your OS/drivers would be installed. For me it was the c drive. (just type "c:" without quotes)

    In the command prompt, type "dism /image:c:\ /get-drivers >drivers.txt". If you are not in your c drive, type whatever drive is applicable in "/image:[drive]"

    Once that process is done, open drivers.txt simply by entering "drivers.txt" in the prompt. This will open the text file with the names of all your drivers.

    Press ctrl+f and search for "corsair." Chances are, you'll find a few corsair drivers, including corsairvbusdriver.inf. Keep note of its published name, as it might vary for you. For me it was oem18.inf.

    ImageIn the command prompt, enter "dism /image:c:\ /remove-driver /driver:[publishedname].inf". I took this opportunity to uninstall all of the other corsair drivers on my PC, as well.

    Close the command prompt, keep all corsair devices unplugged, and restart your PC.

    From there, my PC was usable again.

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  3. Anonymous
    2020-12-13T05:16:43+00:00

    I currently am experiencing the same issue. I removed recent updates and have gotten back in to windows. I took the route of disconnecting from the internet and removing the corsair utility engine. I postponed all windows updates until jan 16th. So far so good after connecting the internet.

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  4. Anonymous
    2020-12-12T14:03:06+00:00

    To fix it, I performed a system restore, which rolled back that update, and then I disabled automatic driver updates by adding a key to the Windows Registry (googling will tell you how to do this). I also removed the corsair utility program. No issues since making this change as I've been gaming, coding and browsing the internet with multiple restarts in between.

    FYI, I used the Windows 10 SDK to read the MEMORY.DMP file that contained the crash report to confirm that the root cause was in fact the corsair driver. You should try to do this as well if you can get back into Windows using a system restore.

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  5. Anonymous
    2020-12-12T03:08:38+00:00

    I am also having this same problem; please post a solution if any was found.

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